My philosophy is to deliver the customer service each customers wants and deserve. I'm very transparent through each and every aspect of the car buying experience. Stop on by and ask for Tyler when you arrive
Read moreDealership Experience
3 yrs, 9 mos
Industry Experience
3 yrs, 9 mos
7 Reviews
Write a Review7 Reviews of Tyler Harper
December 13, 2023
Great Service, Thank you! We had a great experience! Ali really helped us a lot finding the right car! We had a great experience! Ali really helped us a lot finding the right car! More
Other Employees Tagged: Wiiliam Cantarero, Francisco Contreras, Victor Cantanero, Joe Alfonso, Alexander Estrada, Ossie Davis , Nick Barbera, Fadi Fayyad, Jorge Guevara
October 18, 2023
The worst experience I've ever had with any dealership. I was sold a vehicle with a broken visor, dents in the front bumper dents in the back bumper a service light on on the dashboard and a major oil leak I was sold a vehicle with a broken visor, dents in the front bumper dents in the back bumper a service light on on the dashboard and a major oil leak that was not seen because the engine was cleaned and the oil was just changed. I was aware of the visor in the bumper and was told and signed a paper that it would be fixed immediately within the next couple of days. . When I got the vehicle home I had checked the oil again cause when test drove it the engine was clean and the oil was fine. I had kind of smelled oil burning when I got home with the vehicle so I checked it again. The oil was low and a maintenance oil light came on and a new light came on my dash. I called the next day after and ask why the oil maintenance light was on and if my oil was changed and I was told by the finance manager that it was changed they probably forgot to take the maintenance service light off and so then I asked why is there a maintenance light on my dashboard with an A and a circle and a s! On it and that is to start the vehicle when you stop and start it again and he said it was completely normal because of the temperature of the vehicle and that's why it was probably on there. Now and my dad has a brand new pickup with that same service of your vehicle turning off when you stop at stop sign or a red light and comes back on and I guess they really think that people are really stupid when it comes to vehicles because he really thought that I was going to believe that and think it was okay for that light to be on there well it's been cold and it's been hot and it's been medium temperature ever since I bought the vehicle and not one time has that light gone off or has my vehicle stopped or turned off one time . It's been 3 weeks now and I'm not received a phone call to fix the things that were promised to me after me calling every single day to see if my vehicle can be fixed I even drove up there a week ago to drop the vehicle off and I was told they didn't know anything about my car being serviced or that it needed to be serviced and that they could not give me a loaner because they did not have one at the time that they would call me . It's been a week and a half and I still have not received a phone call until today . So that's when I asked them if they change the oil in the vehicle and I was told yes on the 29th of September so I go outside and check my oil and there is barely enough oil that you can barely see it on the end of a dipstick. So that tells me I have a major major oil leak or I'm going to have to start putting the oil in every 2 weeks or I will burn my engine up. After being told they don't have a loaner if I bring my vehicle in tomorrow later I go out and check the oil and the oil is barely touching the stick so therefore there is a major oil leak and I guess I'm going to have to add oil to the vehicle every two weeks or I'll burn the engine up. Now you can't tell me that the mechanic did not see oil on the engine before they wash the engine and change the oil. So I'm sure they're aware that there was an oil leak because anybody could tell if you look at the engine and there's oil on the engine like I saw after I looked at it there's an oil leak somewhere. If you tell me that the mechanic did not know that there was a oil leak then they need to get a new mechanic because I'm a girl and I know that there was an oil leak. If you pay $40,000 for a vehicle you should or you would think that you would have nothing wrong with it not one scratch what not one thing nothing wrong with it at all especially an oily. I bought Alexis in 2015 for 11,000 and still have it to this day with $280,000 miles on it and never have I had an oil leak on that vehicle. I contacted my bank today and stopped payments on the $14,000 down payment that I put down. Oh and my salesperson's Tyler blocked me More
Other Employees Tagged: Axel Asghari
March 04, 2023
Was pleasantly surprised that the purchase of a 2021 Toyota 4Runner went so smoothly, no hassles, no problems. Kukos to Brandon High and Tyler Harper for taking the extra steps to make this internet tr Toyota 4Runner went so smoothly, no hassles, no problems. Kukos to Brandon High and Tyler Harper for taking the extra steps to make this internet transaction work out so well. For fellow military veterans who know the lingo, this dealership gets a BRAVO ZULU. More
Other Employees Tagged: Brandon High , Senior Leadership Team for fixing items after the purchase
June 21, 2022
Great sales team in and out know games understood everything and I am pleased with my vehicle everything and I am pleased with my vehicle More
Other Employees Tagged: Ali Hussain, Fatima Nejad, Wiiliam Cantarero, Axel Asghari, Francisco Contreras , Josh Griffin, Todd Jolley, Mo Kavianifar, Daniel Luna
July 09, 2021
Fatima was awesome!Very patient and thorough.This is Fatima was awesome! Very patient and thorough. This is my 3rd Mercedes from Auto Web Expo and each experience gets sweeter! Finance Dept was ea Fatima was awesome! Very patient and thorough. This is my 3rd Mercedes from Auto Web Expo and each experience gets sweeter! Finance Dept was easy as well. I never have to spend a lot of useless time in the office. More
Other Employees Tagged: Ali Hussain, Fatima Nejad, Maryam Almansori , Todd Jolley
May 03, 2021
Finance dept. / warranty is a scam. Too many lies from JOSE. I still have not received my refund and it's been more than 8 WEEKS. And negative customer service from TYLER who hung up the phone on me afte JOSE. I still have not received my refund and it's been more than 8 WEEKS. And negative customer service from TYLER who hung up the phone on me after telling more lies. More
Other Employees Tagged: Fatima Nejad , Jose Benitez