"They showed me the best!"
My experience at Russell Westbrook was overall very positive. I came in wanting a certain car and was incredibly picky when it came to what I wanted. They showed me several cars and let me test drive around 8 cars then re-drive them. I thoroughly went through each one and it's features. I was there for hours and probably a huge pain. They couldn't have been more gracious and patient with me. I was impressed with their level of service and knowledge about each vehicle. I felt like I was in the right place. I am writing this review 1 year after my experience with Russell Westbrook because I wanted to see how my Jeep Compass was the right choice for me. Thanks to the guys at RW I have the best car I have ever had in my life, I love it and I don;t feel like I was sold short. So thanks guys! I highly recommend RW!
"Tyler is Amazing"
I could not have picked a better dealership to lease from. My lease was coming to an end and I had no idea what kind of vehicle I wanted, so I was simply shopping around. My boyfriend used to work at a Jeep dealship and thought I would like the new 2019's. Of course he wanted me to go to his old team but they were so far away. I told him before I take a 45-minute drive let's go to a dealership close by and see if I like any of the cars. I was greeted by Tyler Price and honestly, he is the reason I gave my business to Russell Westbrook. I test drove and loved the new Jeeps and could have let my boyfriend take me to his old team to work out a really nice deal, but Tyler was so genuine, attentive and knowledgeable. Even my boyfriend admitted that he liked Tyler and wouldn't disagree if I wanted to give my business to him instead.
The atmosphere was laid back and friendly.
Very welcoming. Not once did Tyler give me a sales pitch or make me feel rushed. He gave me the facts and then we related to one another a bit about life. I told him I had not expected to leave with a car that day and had a meeting to run to but I really liked him and the vehicle and I would be back before they closed. Obviously I went back. With Erique's help, I got a great deal and went home with a car, two months before my lease was up o. The other vehicle. I am so happy.
Other Employees Tagged:
"Quality Customer Care"
Love this specific dealership. I have been to another CDJR but this specific Russell Westbrook one was by far more tentative, caring, flexible, courteous and professional. The team’s nature and energy showed a healthy balance of time and attention that I needed without coming off as the stereotypical naggy pushy salesman and I never felt neglected. Tyler was the salesman and was very knowledgable and extremely helpful from start to finish. Just an amazing human being and great at his job!! The entire team made my experience enjoyable. Comp water bottles during the wait was very nice (not all dealerships offer that.. a lot of times just a small cup) I’ll defintely be a long time customer here.
Other Employees Tagged:
I believe Justin helped me finish signing for financing and he was very speedy and a pleasure as well
- John B
Tyler and the rest of the staff at Westbrook dealership we’re great. Extremely quick and never felt pushed. They were their to help me with the purchase and made it easy. Would recommend to anyone looking to purchase a vehicle.
"Above and beyond service."
Tyler walked me through all of the amazing technology in my new Pacifica Hybrid. I felt completely cared for. He was very patient and friendly.
"Great first time (leasing) experience "
My mom and I came in as soon as they opened and we’re instantly greeted by Tyler. He was super friendly and upbeat off the bat and was more than ready to show us the selection of cars they had available. We were able to find the exact one I wanted. Jeep Grand Cherokee Limited Black exterior black interior WITH the luxury II group package. I was impressed! Him and his manager were able to crunch the numbers and get me to a comfortable monthly car payment without much hassle. During the entire process, Thank you Tyler and Enrique for your amazing service! I will definitely let anyone I know looking to purchase a new Jeep to come STRAIGHT here to ask for you!
"Great Service from Tyler and Dustin! "
Tyler was helpful from the second I stepped on the lot. He answered all of my questions and assured he was there to help if I had any more. He consistently kept me updated on the status of my car throughout my time there, which I really appreciated. He even had to stay after hours to make sure my car was detailed and filled with gas, Tyler went above and beyond to make sure I was taken care of.
The stuff is super nice and friendly!
They helped me a lot to get to the budget I want and leave with the car I wanted !!
Defentily recommended !
We were looking for a car online and found the FRS at this dealership. When I called they said the car was still available. We Talked to different people but Tyler was the one to help us. He told us everything about the car and it’s history. Went for a test drive car was great. Afterwards we did all the paper work inside. Tyler was informative, very detailed and works pretty quick. Overall our experience was great at this dealer and again big thanks to Tyler for the help.
"Large inventory many options "
I have been to this dealership twice . First time I had a bad experience with a sales associate whose name I do not wish to mention. last Friday; however, was a different experience. I was able to find the vehicle I wanted in your online inventory. Tyler price a young and friendly sales person quickly was able to locate and bring the car for a short test drive . Overal experience was pleasant at this dealership despite the condescending attitude of the finance manager .