"Great customer experience"
Very welcoming, treated me as if I was the only customer, great job. All people that I encountered were respectful
As a woman, I felt all my questions were considered and answered, even if they were minor.
"Enjoyable and a very good experience"
Very friendly and very helpful. They wanted to make sure we found the right vehicle for us. No pressure at all to buy and at no time did I feel I was rushed or pressured to buy a vehicle. It was a relaxing atmosphere and felt very relaxed and did not feel stressed at all. The finance went smooth and they made every effort to get us the best rate possible.
"Easy and painless"
I received very friendly, prompt service. We felt very comfortable with all of the staff we worked with, and appreciated their up front and honest approach.
"Very good to deal with "
Used texting for most of the deal as I was busy at work . Raj and Mirnal were able to hold truck for couple days till I was able to come in and test drive and finish the deal . Tanya was very helpful answering any questions I had before I was dealing with Raj and Mirnal
"Knowledgable,friendly sales & finance staff"
The staff at Capital Ford were very efficient, knowledgable, and friendly. The dealership has a large selection of quality used vehicles to choose from, and the prices were the best we had found. These gentlemen were extremely helpful, while not being pushy or pressuring me.
"Excellent Experience, Great Communication,easy Transaction"
It was a pleasure working with the sales team at Ford. they listen to the customers wants and needs and do their best to acheive them. Great communication, excellent experience as always. We love working with Tylor Campbell and Pratik Patel. Thanks guys for making my search for a new truck an easy purchase.
"No pressure, absolutely painless, very enjoyable experience!"
I needed to purchase a car for an up and coming job. I'd been to a couple of dealerships to check out vehicles, and they were good in how I was treated and what I was presented with, but the Used Car department at Capital Ford was really sincere, very low pressure, and incredibly friendly. Mirnal walked through what I was able to afford and got me into the best vehicle for my money. I was able to test drive the car, and even after I was pretty sure about what I wanted, I was offered a couple of other choices just in case. Financing was simple, a very easy process that got me into my Nissan!
Recently bought a new truck, the sales rep Ryan was very helpful and honest. Not to mention the competitive pricing! Will be buying from Capital Auto again in the future.
I dealt mainly with Abbi, he is knowledgeable about the vehicle he helped to put on the winter tires within Glen and he made sure I got a ride to and from the dealership while the car was in the shop
"Michael Cyr kept me apart of the Ford family!"
Mycull Cyr was an amazing brand representative for Ford. Michael was knowledgeable and ensured that all my needs and wants were met. When I wasn't satisfied and was prepared to go with another dealer, Mycull ask me all the things that I needed to have to make sure I remained with the Ford family. In the end, Mycull found me the exact vehicle I wanted with all the bells and whistles, offered me it at a price I could not refuse. Most importantly Mycull never made me feel pressured, and never ever made me feel like I was JUST a sale. Even days after the sale Mycull was answering questions through text message, and encouraged me several times to always come in if I wanted additional help from him.
I also dealt with Tyler Campbell in Finance, was willing to work around my busy schedule, and did it with sincerity and a smile. He had everything printed and ready for my appointment. And was accurate when about how long it would take.
I am a Ford customer, and remain apart of the Ford family because of Mycull's amazing customer service and attentiveness.
Thank YOU Mycull!