"Quick and Helpful Service"
- Ms Sunshine
Thankful for Jason Smith and Vernon Hall for diagnosing and fixing my Chevy Sonic so quickly. And a shout out to Adrian Cortes for always checking on me and my car every time I come in too. I should have written a review when I first bought my car and thanked Jeriamy Schumacher as well! Very thankful for all the ways McKaig has helped me over the past few years. I would definitely recommend them to anyone!
"Professional and timely "
Always a pleasure having service done here. Appointments on time. The service personnel are friendly and explain everything. Follow ups if any are done timely.
Nina worked with me to get the right car for me. Everyone at Mckreg helps. They make you comfortable. No pressure just good conversation. Thanks.
"Awesome and personal care"
I had always heard about this place and thought I would give it a try and it turned out to be a place for the people. They have treated me with respect and the staff was super nice. I recommend this dealership to everyone. Thanks Jason for your help in getting me into a updated car. I am really enjoying it.
"Service department "
- Ready to row
The service department at this dealer is extremely good. They take care of every detail of problems we had in a timely manner. Everyone is very friendly and helpful.
"Superior Customer Service at their Service Department"
I was having issues with my SUV dying out when it would slow down to a near stop while in gear, but would run okay as long as it was idling in park or neutral. When i took it in the the dealership service center where I purchased the vehicle, I was treated cavalierly. I was told that the issue would "probably" be covered under the power train warranty, but they would have to get it in to diagnose the issue to make that determination. But that they could not even get it in to diagnose the issue for at least a week. I was told that I could keep driving the vehicle and it would not cause any further damage. I left the dealership feeling like a number, and like they had no concern for me or my vehicle. The following afternoon I contacted another Chevy Dealership Service Center and was able to speak to the service manager, who explained that they were booked through the next few days, but to call the following morning to see if they had any cancellations, and if so, he would do everything to fit my vehicle into their schedule. The next morning I received a call from one of the service techs saying that i could bring my vehicle in and that they could get done that very same day. I explained that I did not have arrangements made for getting from the service center to work, so they offered to take me once I brought my vehicle in, and pick me up once the work was complete. I chose to go to this dealership because of the customer service I was given over the phone, and was even more pleased once I arrived. The folks at McKaig Service Department treated me with a level of respect, superior to any other that I have experienced anywhere else. They treated me like one of their family, and they have earned a lifetime customer because of that!
"A knowledgeable service department"
- Patsy Hall
I especially want to give a big "Thank you" to Vernon Hall for all his work on my truck. He has went over and above to help me resolve the ongoing issue I was having on my truck. He was probably the most knowledgeable service managers I have encountered. He worked very hard and actually showed to care about taking care of me... the customer. Thanks Vernon!
Also, when you call you get the nicest people to answer your call.