Victor Sarmiento

Glory is such an incredible sales person. She has such a captivating smiles and such an irresistible positive attitude. I Got my Toyota highlander from her. I can't wait to refer my friends. She has such a captivating smiles and such an irresistible positive attitude. I Got my Toyota highlander from her. I can't wait to refer my friends. Overall, the customer service was beyond expectations. Thanks to Glory and cityworld Toyota I am happy with my purchase. More

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Glory is a wonderful personality, kind , honest and friendly to deal with. Words fail me to express my experience with this kind soul in Toyota. I have already brought one customer will bring more. Tha friendly to deal with. Words fail me to express my experience with this kind soul in Toyota. I have already brought one customer will bring more. Thank you Glory for being such a human. More

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Great Saleman Had a great experience Also if it wasn’t Great Saleman Had a great experience Also if it wasn’t for Orlando I would never have come back from Brooklyn after Thanksgiving day. On Wednesday Great Saleman Had a great experience Also if it wasn’t for Orlando I would never have come back from Brooklyn after Thanksgiving day. On Wednesday night I was just driving by the dealership and looking at some beautiful cars from my car when Orlando invited me in I looked for a few minutes and told him I wasn’t interested I was just looking which was absolutely true at that time and day. But him being so nice and telling me that If I was slightly interested that he can work with me and wish me and my family a Happy Thanksgiving. So on Friday after dropping off my wife at work I decided to go and just look again because of Orlando. He helped me buy the 2 cars and was extremely nice to work with which made the decision to buy there even easier. The wife was happy too she finally gets her own car too. So, Bought two (2) cars from them Brand new 2019 Camry Hybrid LE and a Brand new 2020 Avalon hybrid XSE Dealership was great Orlando was great And also the man that made it happen was Michael Francis the Finance Manager which also helped to the best of he’s abilities under my financial disaster credit that I have. Also helped sell me the 2nd car ( 2019 Camry) with Orlando being there at every move and questions. Also Victor Sarmiento helped me after I bought the cars with some accessories that I wanted and his service and help was another reason why I will be buying a car again from them. Thank You Guys for the excellent service from the time I walked in till 2 weeks later It was a pleasure 5 stars More

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ZERO INTEGRITY Salesman Kieth was extremely dishonest in how he presented the sales price of the car and fees. At point of purchase he added another $3,000.00 in “fe Salesman Kieth was extremely dishonest in how he presented the sales price of the car and fees. At point of purchase he added another $3,000.00 in “fees” without informing us Of the differential. Once the contract had the, signature he rushed my mother citing the fact that the business had to close. Upon further review of the contract at home, we realized the error and tried to rectify. Keith insisted that my mother was LYING and that he informed us of all pertinent fees. When requesting the itemization of the contract, he said “it needs to be shredded in 48 hours for client privacy purposes”. STAY AWAY FROM THE DEALERSHIP AND THIS SALESMAN AT ALL TIMES. DISHONEST SHADY AND NO INTEGRITY! More

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Dishonest people Stay away from City World Toyota in the Bronx! These folks are dishonest. I bought a car with three year maintenance, and have in writing on the con Stay away from City World Toyota in the Bronx! These folks are dishonest. I bought a car with three year maintenance, and have in writing on the contract for sale that there is three year maintenance, yet they refuse to honor the contract and want to charge me for maintenance. I got Toyota corporate involved, and corporate confirmed that City World needs to honor the contract, yet City World still won’t honor what is in writing. My advice? Try Honda instead. Much more honorable customer service. More

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Speechless This dealership has been nothing but loyal to my needs. I went in for service and inspection on my 2014 Toyota Corolla LE Eco Plus (purchased at the s This dealership has been nothing but loyal to my needs. I went in for service and inspection on my 2014 Toyota Corolla LE Eco Plus (purchased at the same dealership 2 years prior) and walked out THE SAME DAY! with a 2016 Toyota Corolla S. The dealership closes at 9pm and both Micheal and Jose assisted me above and beyond until I left the dealership at 9:30pm. Michael worked until no end to make sure I got the best deal possible. The transaction was not about selling me a new car, but more so about accommodating my needs, which is a breath of fresh air in a sales environment. Finalizing my transaction with Jose was a breeze. He made sure I understood my contract and was patient in answering all of my questions. When I returned the next day to thank Micheal, Victor was so kind in helping me set up my features on the vehicle. I am more than satisfied and would recommend these 3 individuals 10x over. More

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First time buyer! From start to finish i had an excellent car buying experience! Robert, Victor S & Dayden are awesome! I love my brand new Toyota Venza XLE! From start to finish i had an excellent car buying experience! Robert, Victor S & Dayden are awesome! I love my brand new Toyota Venza XLE! More

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My experience with this dealer has been excellent as I have purchase my previous Toyota vehicles from them. Victor Sarmiento worked with me on getting the best possible deal on my new Rav4 Sport at a g have purchase my previous Toyota vehicles from them. Victor Sarmiento worked with me on getting the best possible deal on my new Rav4 Sport at a great price. I personally recommend this dealership for anyone looking to purchase or lease a new car from them. I commend Victor Sarmiento with excellent service and professionalism. More

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I am 100 percent satisfied with the service I received from everyone at City World Toyota. They are very friendly and work the best deals. I will continue to recommend City World Toyota to ALL my friend from everyone at City World Toyota. They are very friendly and work the best deals. I will continue to recommend City World Toyota to ALL my friends and family. More

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I also worked with Barry who was great! as well as the Finance Manager David. It was a great experience, everyone was very friendly and kind! Finance Manager David. It was a great experience, everyone was very friendly and kind! More

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