Vilma Aurich | Page 3

excellent service from Vilma and the staff from Rivera. quick, professional, and courteous would go back again quick, professional, and courteous would go back again More

by CHEECHAN Verified Customer Verified Customer

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Very nice and helpful staff inside. Clean waiting room, nice complementary bottled water. The chairs are very comfortable. Clean waiting room, nice complementary bottled water. The chairs are very comfortable. More

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They're the best, period. Gilding the Lilly further won't make my review any more meaningful. Gilding the Lilly further won't make my review any more meaningful. More

by Walter Lipman Verified Customer Verified Customer

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I really enjoy and trust the service/employees here, as well as the waiting area to get work done while I wait. well as the waiting area to get work done while I wait. More

by dtribelli93 Verified Customer Verified Customer

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Clean waiting area with enough seating while I waited. Hospitable and knowledgeable staff. Took a while, but it happens. Hospitable and knowledgeable staff. Took a while, but it happens. More

by bpk Verified Customer Verified Customer

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Essential service was performed well. However: 1. I was charged for an alignment (and my bill indicates "customer requested" it) when I did not request it, nor was I asked if I wanted However: 1. I was charged for an alignment (and my bill indicates "customer requested" it) when I did not request it, nor was I asked if I wanted it. 2. I waited for service, and was told it would be about an hour, when it took over two hours. 3. In the past, I would have been given a cost estimate before I signed the service order. This time I was not given one. 4. I am disappointed that Rivera Toyota has not made any arrangements yet for tire storage (even if the customer is willing to pay for it) in the spring. 5. I have never left RIvera Toyota's service department without paying at least $400. More

by EPKRONS Verified Customer Verified Customer

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They couldn't have been nicer or more helpful - Have used them for the last 6 years and will continue to use them them for the last 6 years and will continue to use them More

by Carol Dounn Verified Customer Verified Customer

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Your service department advisors are excellent. They are knowledgeable and attentive. My car was done ahead of schedule and with care. I will be coming back. Thank you all. They are knowledgeable and attentive. My car was done ahead of schedule and with care. I will be coming back. Thank you all. More

by AnthonyM. Verified Customer Verified Customer

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I have nothing but praise for the courteous service attentiveness of the staff at Rivera attentiveness of the staff at Rivera More

by JOHNFLAN97 Verified Customer Verified Customer

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After having my car for 4 hours, on picking it up, there was an issue present with the tire pressure sensor that wasn't there before I dropped the car off. It cost an additional $300 to repair. Today I di was an issue present with the tire pressure sensor that wasn't there before I dropped the car off. It cost an additional $300 to repair. Today I discovered that the trunk release is inoperable. I worked fine prior to this last servicing. Seeing as I can not access my trunk I was surprised that there seemed to be little concern that the first it could be checked is Monday - 4 days. 4 days without access to my trunk. More

by THOMASBERTA28 Verified Customer Verified Customer

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