Virgilio Pabon | Page 5

It was a smooth process I love my new Scion IM!! Joel was great and it was so cool to have him help us, especially since he helped us 11 years ago when I bought my Scion XB! I love my new Scion IM!! Joel was great and it was so cool to have him help us, especially since he helped us 11 years ago when I bought my Scion XB!! More

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EXCELLENT CUSTOMER CARE!! DWAIN IS THE MAN!! I want to begin by saying that I don't write reviews often, but I couldn't pass this opportunity to share my experience at Conicelli Toyota of Springf I want to begin by saying that I don't write reviews often, but I couldn't pass this opportunity to share my experience at Conicelli Toyota of Springfield. Investing in a car is extremely overwhelming. I brought three additional women who were very insightful and experienced fearing that I wouldn't be able to get a reasonable deal for what I wanted. I wasn't looking to settle for something I didn't love and with my credit not being so great, I was beyond nervous. I was afraid that my salesperson was going to be pushy and not understanding. However, while searching through the internet and considering a number of different places to look for a 2015 Toyota Rav4, I decided to make Conicelli of Springfield my first stop. As we approached the door, a friendly and handsome man greeted us. It was early in the morning and he was extremely pleasant. At that moment, we knew he was going to take care of us. Dwain Johnson asked what I was interested in looking at and BAM, next thing we knew, we were test driving a brand new 2016 Toyota Rav4. Dwain gave us the keys and allowed us to drive off without him, which was unexpected and much appreciated. Driving the car without a sales person was nice since there was no need for small talks as we took that opportunity to explore the car. Initially that wasn't the year of the car I wanted, but what the heck, we drove off in it to explore (later) if it was a possibility. After talking to Dwain about what I was looking for and what I can afford with my budget and credit-- he worked his magic and got me the best deal, I think, for a brand new 2015 Toyota Rav4. Dwain was considerate, he never made me feel ashamed because of my credit. He definitely went out of his way to get me the best deal for my circumstances. I honestly can't thank him enough because it's unreal that I am driving a brand new car. Dwain was never pushy, he provided me with different options, and he was genuinely trying to help me. The group of women I was with was very intimidating, but Dwain won their approval because he made it a FUN experience instead of a dreadful one. Also, I spent a great deal of time there and yet he remained so patient and understanding. Dwain wasn't trying to be cliché or anything he wasn't. He kept it real and he was genuine in his deliveries. He did not give up with trying to work with my circumstances. For a first time person that is inexperienced with car buying, he has definitely set the standards really high for my future car buying experience. Dwain is without a doubt, THE MAN! He make things happen. Toyota of Conicelli of Springfield should know they're lucky and blessed Dwain is one of the faces of a great car company. His approach and interactions with me increased my loyalty to the product/ services by providing me an outstanding level of customer care, he placed my needs before trying to move a car off of a lot. Well done, Dwain. Thank you for EVERYTHING. One more person I want to thank is Vee (Virgilio) Pabon, the Financial Manager. Vee was responsive and up front with me about everything. I appreciate his time and him working with me to meet my needs. It's evident that the team dynamic is outstanding. I highly recommend Toyota of Conicelli of Springfield. More

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Best salesperson, friendly, patient and honest. Christine made me want a car and I don't even drive. She treated my friend who was purchasing a new Toyota with curtiousness and respect. When my daug Christine made me want a car and I don't even drive. She treated my friend who was purchasing a new Toyota with curtiousness and respect. When my daughter is ready to purchase a car we will come back for sure. Christine made us feel like a new person. More

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conicelli review this is the fourth car we have leased from Conicelli. sales and service have been excellent. we leased a Toyota Camby again. Cars are great to drive. this is the fourth car we have leased from Conicelli. sales and service have been excellent. we leased a Toyota Camby again. Cars are great to drive. congratulations on a great job. More

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Best car buying experience !!! Christine was great!! No pressure Found me a perfect car Even with credit problems made it work for me! Paper work with Virgilo was quick and painless Christine was great!! No pressure Found me a perfect car Even with credit problems made it work for me! Paper work with Virgilo was quick and painless! Great team... I highly recommend them ! More

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Great staff! I had a very positive experience purchasing a car with Veen. He is knowledgeable and made sure he got me into a quality car that I liked within my bud I had a very positive experience purchasing a car with Veen. He is knowledgeable and made sure he got me into a quality car that I liked within my budget. Very happy with my purchase and the perks that come along with it (free inspections). Conicelli Toyota of Springfield really is a nice place to do business. Highly recommend. More

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Friendly Service Was very pleased with my overall experience. Was given friendly and thorough service from sales associate and finance department. Got a good deal on Was very pleased with my overall experience. Was given friendly and thorough service from sales associate and finance department. Got a good deal on lease of new Toyota corolla. This is my second lease with Conicelli and I would continue in the future. More

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good place to do business My personal experience at Conicelli is a good one. I did not think I would be able to purchase a vehicle but was put into a nice Camry by the afternoo My personal experience at Conicelli is a good one. I did not think I would be able to purchase a vehicle but was put into a nice Camry by the afternoon hours. Mr. Pabon was so graceful and nice in always letting me know what was going on and how much longer it would be. Very professional salesman he is. My experience was AWESOME. The people I dealt with were quality people and a pleasure to talk to. I will most definitely recommend Conicelli to people I know and also people that are looking to buy a vehicle. THANK YOU so much for helping my wife and me. You are totally outstanding people. More

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A Second Chance I truly appreciate all the staff for their efforts in getting me in a brand new vehicle. Once again God has worked through you all to bless me! When I I truly appreciate all the staff for their efforts in getting me in a brand new vehicle. Once again God has worked through you all to bless me! When I thought that the impossible couldn't be made possible it was. I truly have been granted favor. Thank you all for everything! Keep up the good work! Hugs and smooches to you all!! Voom Voom..... Lol. More

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Friendly, Knowledgable and Nice1 Buying a pre-owned car from Conicelli Toyota of Springfield was a positive experience from beginning to end. The sales people were friendly and knowl Buying a pre-owned car from Conicelli Toyota of Springfield was a positive experience from beginning to end. The sales people were friendly and knowledgable - not pushy at all. this was our daughter's first experience with financing and both Hakan and Midge took time to carefully explain warranties and patiently answer all of our questions. We feel like we got a great deal. Our daughter loves her beautiful Prius! It looks and drives like a brand new car. More

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