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Vivien Martins
Vivien  Martins, Service Advisor, Bernardi Toyota
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Vivien Martins

Service Advisor

Bernardi Toyota

1626 Worcester Road
Framingham, MA 01702

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3 Reviews of Vivien Martins

January 13, 2018

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"outstanding service"

- 4runner

outstanding service from Vivien Martins and Mike Mason - they were great to work with and took great care of me and the replacement of my radio.

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Recommend Dealer
Yes

Other Employees Tagged: Mike Mason

Jan 15, 2018

Bernardi Toyota responded

Happy to help! Thank you for the great review :)

December 22, 2017

Dealership Rating
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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Excellent service "

- ToyotaFan

Vivien is excellent service professional explains service maintenance needs, price, and what done very clearly and effectively. The time estimated to when the work is completed was accurate. Vivien and team was helpful in identifying a weak battery and replaced it, avoiding future problems .

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Yes
Dec 27, 2017

Bernardi Toyota responded

Thank you for the review! We are happy we could give you a great service experience!

December 22, 2017

Dealership Rating
Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"A service department that really listens to you!"

- nicole77

From the time I drove my car in to when I left with my car I was treated with quick and friendly service. The head of service Mike Mason was so kind he listened to all my concerns and even called me with an update of what was going on with my car. Vivien took amazing care of me also bringing me to the rental area so I wouldn’t have to loose a day at work. The car rental place was amazing too. I was in my rental car and off to work so quick. I was able to get the car later that night, all my issues fixed. Amazing service area I am now coming here for every oil change it was that great of a service department. Best service I have ever had since getting my license 20 years ago.

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Recommend Dealer
Yes

Other Employees Tagged: Mike Mason

Dec 27, 2017

Bernardi Toyota responded

Hi Nicole, We love to get this feedback from our customers. We are happy we could help you service your car in a timely manner! We'll see you for the next one :)

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