Walter Ruschak

I gave them a 5-star review, and everything started going downhill from there. The VW support secretary is extremely rude and talked over me - after trying to address an issue that THEY caused. Almost every downhill from there. The VW support secretary is extremely rude and talked over me - after trying to address an issue that THEY caused. Almost every time I brought in my car for servicing, I left with a new issue. The owner has the audacity to call me, and harassed me at work, after I explained I cannot talk while at work. I would not recommend trusting them with your car and would suggest you go elsewhere. More

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I want to thank Walter for excellent job in helping me choose the car. Also big thanks Tony for quickly helping us with filling out all the papers. Thanks Erin for providing full information and guide abo choose the car. Also big thanks Tony for quickly helping us with filling out all the papers. Thanks Erin for providing full information and guide about my car. These guys are truly professional. Would recommend this dealership 100%! More

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Buying a new car can be a stressful experience. Most high value purchases are. You’re handing over a large sum of money and you are almost always going to experience some degree of cognitive dissonance. The value purchases are. You’re handing over a large sum of money and you are almost always going to experience some degree of cognitive dissonance. The thrill of driving a brand new vehicle tempered by the worry that you are making the right choice. Walter Ruschak understands that and he proceeds accordingly. No puff, no fluff, just the facts. When you are treated this way, the buying process is painless and consequently you feel comfortable with your decision. Walter is not only knowledgeable about the product, he is straightforward and thorough when it comes to details. It takes a great team to design and manufacture a great car. Without a great team to sell the car those attributes are meaningless. When our second car needs replacing I, will be heading over to Walter and the team at Colonial. More

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Knowledge is King Leased a Jetta Wolfsburg Edition from Colonial (3d car from this dealer), met & worked with Walter. He's got quite a grasp of knowledge about the vari Leased a Jetta Wolfsburg Edition from Colonial (3d car from this dealer), met & worked with Walter. He's got quite a grasp of knowledge about the various models of VW, showed my wife Teresa & I a 2018 Wolfsburg Edition Jetta, went for a test drive, sealed the deal with his experience & personality. We will be back in 3 years for another when the lease is due. Brian H. Clay, Sr.-Holland More

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Stress free car buying The sales person Walter was very courteous and knowledgeable. Helped us in deciding which model to go with, without being pushy to sell . I was happ The sales person Walter was very courteous and knowledgeable. Helped us in deciding which model to go with, without being pushy to sell . I was happy with my choice . More

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Exceptionally great experience Had a great experience buying a new Tiguan for my wife today. From start to finish I was helped by true professionals: Walter Ruschak, Erica Kopp, and Had a great experience buying a new Tiguan for my wife today. From start to finish I was helped by true professionals: Walter Ruschak, Erica Kopp, and Tony Kuznetsov. They made my buying experience fun, easy and I would definitely recommend Colonial VW and Subaru to everyone if you are looking for a great service. I will be back again for sure! More

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Wonderful Everyone we worked with when I went to buy my new car was great. They were efficient and timely and helped us when we had to leave quickly. And we wer Everyone we worked with when I went to buy my new car was great. They were efficient and timely and helped us when we had to leave quickly. And we were able to drive away with the car which was cool! More

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Walter is great!! My husband and I are extremely excited about our brand new 2018 VW Atlas. We were uncertain about which vehicle we would end up with but once we saw t My husband and I are extremely excited about our brand new 2018 VW Atlas. We were uncertain about which vehicle we would end up with but once we saw the Atlas, we fell in love. Walter and his team were great. He was very patient with our decision making and went through all the available options. Unlike most car salesman, he wasn’t pushy and listened to all of our needs. I would highly recommend Colonial Volkswagen for your next car purchase and don’t forget to ask for Walter! More

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Smooth, hasslefree, friendly process From our exploratory first visit to closing the deal more than a month later - all communication and encounters were professional and friendly. There From our exploratory first visit to closing the deal more than a month later - all communication and encounters were professional and friendly. There was nothing stressful in the process, and we are pleased with the car we got. Walter was pleasant and helpful as was Erica. Mike explained all the features of the new car with friendly patience before we drove away. This service was most welcome since the car has many new technological features. My husband had bought Subarus from them before and they did not disappoint. Recommend this dealership highly. More

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Enjoyable Purchase We visited Colonial VW on Saturday morning with the intent to look at a Jetta lease for my daughter, there was no pressures with this dealership. At We visited Colonial VW on Saturday morning with the intent to look at a Jetta lease for my daughter, there was no pressures with this dealership. At 9:30 and we were asked if we needed a salesman, a few minutes later Walter introduced himself and we explained what we were looking for. Walter was very helpful with a "no pressure" personality and was "very" friendly and "very" easy to talk to. We went for a test drive, got back to the dealership, he worked up the numbers with trading in a 06 Jetta and my daughter was very pleased with her payment. We purchased the vehicle with only going "shopping" for a car! Erica in finance was also a pleasure to work with, she explained everything and communicated well to my daughter reviewing the contract. You have a GREAT TEAM with Walter and Erica at Colonial VW and I would highly recommend both to my family and friends that are looking for either a Volkswagen or Subaru! Thank You P.S. - hope your felling better.... More

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