"One star because I don't have the option to cero stars...."
One star because I don't have the option to cero stars. The only thing they want is to sell you the car. They don't take the time to explain to you warranties or to offer any service. Even if you ask. I'm still waiting for a part to come since 1/2/21 that was missing from a brand new Cherokee, the salesman (Wayne) told me that he order it and when I went to the dealer the parts wasn't ordered. I told him what car I like and he do the process, no test drive offer at all. I saw the car when it was ready to go and the only document is the payment agreement. He don't even told me when I will get my tags. No oil change offers, maintenance, etc.... not happy at all.
"Thank you Wayne Spence for helping me find my jeep! Your..."
Thank you Wayne Spence for helping me find my jeep! Your the best salesman out there! I highly recommend them, great company and friendly workers!
"I gonna make my comment in Spanish...Tremendas las..."
I gonna make my comment in Spanish...
Tremendas las atenciones de principo a fin estoy may a gusto con el trato recibido..
Very good 👍
"The people there are wonderful!! Had an awesome..."
The people there are wonderful!! Had an awesome experience. I will definitely go back for next purchase and refer friends!!! I bought a car New Years Eve was there until the late afternoon. I never felt rushed and all my questions were answered.
Other Employees Tagged:
, Matt Z
"Great prices with the employee pricing for all. Followed..."
Great prices with the employee pricing for all. Followed all COVID guidelines. The process took a little longer than expected considering there were only 3 customers but overall great.
"Tyrell made the entire experience of buying a car..."
Tyrell made the entire experience of buying a car enjoyable which isn't easy. We went through 4 different models and landed on a truck that checked every box. Ty went through every feature which was really helpful. I don't remember everyone's name but the entire team played a part in getting us the best rate and deal possible.
Couldn't be happier! Would gladly recommend Hertrich to friends and family.