"Pleasant, painless, fast"
Travis made buying my Tiguan a breeze. I knew what I was looking for, and he helped me get the test drive I needed and all the paperwork signed. It was my first time buying a car, and it was about as painless as I could have hoped for! I hope this is the start of a long and happy relationship with Luther Volkswagen!
"Customer for Life!"
World Class customer service! Wendy was patient with my many questions and provided expert knowledge that answered them all. I wasn't planning to drive away with a new car when I drove to the dealership Saturday afternoon, but after Wendy offered a test drive I just had to have the car! Like Wendy, Bridget in the Finance department and Mike the sales manager were there to guide and help me make the right decisions for ME! Not for them. Even Jay, the General Manager, came over to meet me - nice touch - impressive! This is my third new Volkswagen from Luther and my second in a row from this dealership. Luther Burnsville Volkswagen treats customers like we want to be treated, and presents terrific autos in a clean, high-tech and inviting showroom. You all the best!!!
Luther VW made the buying experience positive. Our sales rep Wendy was very courteous and professional, and tried very hard to make the experience as seamless as possible.
"Excellent Customer Service"
Recently I helped my friend purchase a car at Luther Burnsville Volkswagen. Wendy, Mike and others were simply amazing! They were kind, helpful and went FAR beyond what might have been expected. Even before test driving, my friend was shown many of the cars features which was so very helpful. When additional questions arose, they were there, supporting through kindness and patience. As cars become more "electronically challenging", it can seem overwhelming at times. However, if you visit the staff at Burnsville VW, you will not only feel comfortable, you will feel as though you are supported 100% before, during and after your purchase.
Great selection, great facility, best part: GREAT STAFF! Wendy & Bridget we’re so accommodating and helpful. They truly made the car buying experience exceptional! Unforgetable service!
Grear service! The whole process of getting a new car was really smooth. Hands down the best price in the market (no negotiation needed) and the best service too! The car was looking and smelling good when it was given to us.
Wendy was an absolute pleasure to buy from. She knew I was nervous about purchasing my very first car so she was patient and accommodating. From beginning to end, it seemed like she was by my side and willing to extend an extra hand for me. She made the car buying experience personable, convenient, and easy. Without a doubt, I would recommend this dealership to my friends and family.
"Great experience at this dealership "
Wendy who was my sales person was so amazing. She was very professional, took time to explain things so well. Even after i was approved for my car which I didn’t pick up until few days later. She still kept it professional, follow up as she promised she would. I would highly recommend her to anyone and this dealership
"Immediately and quite genuinely received! "
Immediate, professional, and genuinely friendly greeting. Very open to questions and appreciated the thoroughness of financing options and certifications. We were amazed at how well organized everything was.