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Wendy Spillum
64 Reviews
My husband Dan and I are parents of three boys and a goldendoodle named Teddy Bridgewater. Football seems to rule in our household – we are fans of college football (Coastal Carolina Chanticleers!) the NFL and most recently the German Football league where our youngest is now playing. In addition to traveling to football games, we play golf with our boys and well….watch a lot of football. I am an avid reader, like to bike and visit the local wineries around my new home. I’m very passionate about the Toyota brand. It is one of the best brands in automotive – has the most reliable and dependable vehicles available. Customers can count on me to be honest, helpful, and trustworthy. I take the time to get to know our guests, and it is my goal to help them find the perfect vehicle that suits all of their needs. I have been here at RLT since early 2014 and consider myself very lucky to have landed here! Stop in today for the best service, and be sure to ask for Wendy!
Read more64 Reviews
Write a ReviewDealership Experience
10 yrs, 3 mos
Industry Experience
10 yrs, 3 mos
64 Reviews of Wendy Spillum
December 10, 2023
My issue is with the service department, not with the sales department. I brought in the vehicle to receive the second set of keys (only 1 was provided when I bought the vehicle). When I scheduled the ap sales department. I brought in the vehicle to receive the second set of keys (only 1 was provided when I bought the vehicle). When I scheduled the appointment, I was told that it would take about 6 minutes to generate the new key fob. When I arrived, I was told that due to worker assignments it would take about 1 hour to get the task assigned, completed and documented. I received no updates while I was waiting. After 1 1/2 hours I went back to the desk to find out what was taking so long. The rep told me that he had no updates, but after my insistence, he searched his inbox and found the key fob in his inbox. He then told me that it would take another 10 to 15 minutes to complete the paperwork, at which point I received the fob only. It was at this point that I was told that I should have received the mechanical key when I purchased the vehicle, and that a new mechanical key would cost an additional $100. I searched the vehicle and my records at home and did not find the mechanical key, so I am purchasing an after-market key. My issues with this service experience are: 1 - It is an inconvenience for me to make a trip to the dealership to pick up the second set of keys. 2- It took way too long to get the key fob prepared. 3 - I should have been told clearly when I bought the vehicle that I was receiving the mechanical key and that I would have to bring it in to have it matched with the second key fob. More
by paullucas180
Other Employees Tagged: Pete Delgreco, Michael Cooney, Jae Huh
Helpful 
November 29, 2023
The easier purchase of a vehicle I have had. All the employees I worked with were professional, courteous and knowledgeable. I have been singing this dealership's praises since my purchase. All the employees I worked with were professional, courteous and knowledgeable. I have been singing this dealership's praises since my purchase. More
by toyotalover2014
Other Employees Tagged: Josh Hartigan
September 24, 2023
I have been using this dealership since I purchased a car in 2003 and will continue to do so with my new car. They always provide wonderful service and everyone in every department always answers all my ques in 2003 and will continue to do so with my new car. They always provide wonderful service and everyone in every department always answers all my questions. Once my new car came in, the trade-in/sales and finance process went smoothly. More
by Zinnea
Other Employees Tagged: Luke Boelter
August 03, 2023
Very good experience with Wendy Spillum. She was extremely helpful and made the process of buy a new fun! Josh Hartigan helped with the paperwork and financing. He was thorough and explained She was extremely helpful and made the process of buy a new fun! Josh Hartigan helped with the paperwork and financing. He was thorough and explained everything we needed to know. We are long-term customers and the service and care we get are exemplary. More
by AnneK
Other Employees Tagged: Josh Hartigan
June 04, 2023
Wendy and Ryan did a great job with our order and purchase Very happy with all aspects of our deal! purchase Very happy with all aspects of our deal! More
by spauly54
Other Employees Tagged: Ryan Shane
February 16, 2023
Dealership is great. Not happy with Toyota in having to wait 6mos for our car Not happy with Toyota in having to wait 6mos for our car More
by Laandjeped
Other Employees Tagged: Josh Hartigan
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