"Stellar dealership experience...two thumbs up!"
Hands down best car shopping experience ever thanks to Michael Lyles. Anyone who has ever been shopping knows the dreaded fear of the stereotypical car salesman and not wanting to be taken for a fast one. I spoke to some other dealers around and that was the feeling I was getting. The feeling that they just wanted to make a sale and couldn't care less about my needs or financial concerns. Michael made all of those fears go away with his genuine and kind personality. I felt like I was dealing with an old friend and not a stranger. After a few test drives and not thinking I could afford what I wanted, he made it happen. Not only did I get the 2018 Tiguan SE in the exact color with all the things I wanted, his trusty sidekick Wes Martinez hit me up a week later with an even better finance deal than I initially signed on for thus lowering my monthly payment. I have to say everyone I dealt with there was absolutely awesome. No pretenses, just kindness...They truly embody what a car dealership experience should feel like.
"Great experience "
Huge shoutout to Wes and Michael for making my car buying experience wonderful! I was apprehensive about my first time financing a car, but they both happily answered all of my many questions and put me at ease by giving me the best warranties and gap coverage available within my budget. Check them out!
"Best Car Buying Experience"
I went to Murfreesboro Hyundai on a referral from a friend and ended up driving away in a new Kona. I worked with the best salesman .... I think on the planet. His name was Mike Lyles and this guy was so compassionate, warm, friendly, and went way out of his way to help me. Not only was he incredibly awesome but the finance guy Westley was just as awesome. The IT lady Peggy was so super nice to me on the phone and even came to meet me when I got there. Mike took me around and introduced me to the service department. I was offered drink and comfy seating and great conversation. I would recommend this dealership to everyone AND when I need another vehicle this will be the place to go. I greatly appreciate the entire staff at Murfreesboro Hyundai!! I can't thank you all enough!
"Honest and Trustworthy experience!"
Mike and Wes were both super friendly and made us feel very comfortable throughout the process. By far the quickest and best car buying experience we've had!! Highly recommend this dealership!
"Best Car Shopping and Buying Experience Ever!!"
I wanted to take the time to let you know that your car salesman, Michael Lyles, was just wonderful!
This was my first to every purchase a brand-new car. My son and I had been shopping around for about a month, and had gone to multiple dealerships.
I had to rent a car, and the SUV happened to be a Hyundai Santa Fe Sport. The ride and features were amazing. Plus, my son had suffered a TBI and car rides can be horrible when he is having a bad day.
After further research, I reached out to the Murfreesboro Hyundai dealership, that is when Mike reached out.
We set an appointment for a test drive that evening!
From the beginning he was Kind, courtesy, and welcoming. He did not approach us like we would just be another sale or number. He openly welcomed us, and made us feel at ease.
He was already set-up and ready to go, he was ready for them to look at my trade, and he already had the car pulled up and ready for the test drive!!
He was willing to listen to all my questions. He even made sure that my son was welcomed and part of the conversation, since he will be 16 in Jan. His knowledge of the vehicle was just outstanding!! The test drive went wonderful. And we were ready to make the deal happen.
He did not try and push any crazy or extra add on’s since he knew a had a budget. And we were able to come to a good buying price quickly.
The Sales manager Bobby Carter, personally came out to seal the deal, and he was very warm and personal. There was no pressure to buy that night, but they were willing to make it happen.
I mean they listened and talked to us about life, and our interest and shared their own stories. You have no idea how amazing this was, and the fact that my buying a new car anxiety was literally gone, just because they treated me and my son with such kindness and warmth.
When it came to sign all the paperwork the next day, Wes Martinez was also amazing it was such a smooth and easy process, he had everything ready to go, and again showed us the same warmth and kindness.
He also let me know that at any time I could purchase add ones if I wanted to, but again no pressure.
Then Mike, went over all of the car features, got me set up with the BlueLink, and walked me step by step through everything. He never made me feel rushed, and took his time to make me feel even more at ease with the purchase of my New Car!!!!!!
Mike also sent me a thank you Car!!
"Great customer service!"
Chris Oliver was fantastic. The vehicle I wanted wasn’t available so he searched until he found exactly what I wanted and arranged to get it. I was very pleased with the experience.
Other Employees Tagged:
- Atlas 2018
What an amazing car deal that was stress free!!! These guys are so patient and truly wanted what ever I wanted that was going to make me happy. Chris sales and Westley finance made my brand new car experience one I will never forget. I will definitely be doing busy with them again. Thanks for all your hard work and dedication to your customer. Love Love Love my new Atlas
Other Employees Tagged:
"Great Salesman Ken"
Ken was wonderful, took the time to go over everything about the different cars. When I got my car he took the time to show me where everything was on my new car..
"Amazing customer service! "
No hassle! No pressure!! I am overwhelmed by the amount of friendliness that this dealership holds. Lacy was the salesman who made my experience extraordinary and he is the reason I came back to buy my new 2018 Santa Fe. He didn’t pressure me into buying anything right away and was very helpful in trying to figure out what suited me best.
""You're The Only One""
From Sales, Management to Finance - It was a smooth transaction. It was such a pleasure working with our Sales Consultant, Terry Upton, at the dealership. Terry was friendly, professional, and well versed on the dealership inventory: He even went that extra step of programming our Bluetooth.