"Will is great to deal with!"
Helping Mom to find a pre-owned vehicle was a pleasant experience with Will. He was courteous and patient with our "trying out" cars for fit. Will was not pushy or condescending to either of us. Thank you Will for great customer service! Mom loves her pre-owned car!
"Purchasing new car"
Had a great experience purchasing a car with challenged credit. They were able to work with my trade in and get me into a car that night. I strongly suggest this dealership and our very experienced salesman Will Wells
"A great experience"
Saleman Wil Wells was great.Working for the customer.Located vehicle for me.I have done business with Wil Wells before.We have brought
many cars from Heritage and Wil Wells.I just want to thank you for a great job done.
"Low pressure buying experience but lengthy"
My wife liked the Mazda 6 after one test drive. We came back a week later and met a different salesman because our original was not in. we were met by Mr. Wells was very friendly and offered us on a second test drive in the exact car my wife wanted. He was relaxed, easy-going, not rushed and professional. The dealing of the price took a while since we were offering a trade in for appraisal. After a few back and forth negotiations with the sales manger we agreed on a final price which I thought was a good deal due to the end of month clearance incentive. My wife was impressed that though our salesperson was not involved in the final price negotiations, he was smoothly processing all the necessary paperwork for the credit checks, financing and vehicle preparation paperwork . Mr. Wells thoroughly explained everything in detail and kept a cordial conversation going at the same time. Even though the process was longer than anticipated (we stayed well after closing to complete the deal), the salesperson, sales manager and finance manger were all upbeat and accommodating. The finance manager was especially professional, friendly, fast and efficient in his transactions. We will highly recommend this tem and wish them well as they move to a larger, much needed facility.
"excellent customer service all around."
MR. WIL WELLS WAS MY CAR SALESMAN AND HE DID EVERYTHING HE SAID IN A REASONABLE TIME. NOTHING WAS DONE WRONG. VERY GOOD AND WONDERFUL SALESMAN. I HAVE BOUGHT 3 CAR FOR THIS DEALERSHIP AND HE WAS MY SALESMAN EACH TIME.
- Ronnie and Bonnie Bennett
Very helpful, respectful, polite, knew us before we knew who to go to. Got is our dream vehicle. Very homest. Wil and Ryan worked very hard to ensure we were happy with the deal made with them. This place is filled with good news. We very much appreciate how they treated us like family and made sure we were comfortable and satisfied.
"Amazing, courteous, efficient staff!"
This dealership was amazing from start to finish in the process. My family and I were treated so well and the staff made us feel so welcome. We were able to go from the test drive to the deal very expediently, and we're able to drive off the lot in less than two hours from arriving. We very much appreciated the experience with NO anxiety!
Other Employees Tagged:
There was a great financial guy, but filling in from another dealer.
"Trying to save money."
This dealership is fantastic when it comes to helping the buyer. Whether you want to save on payments or move up to a newer vehicle, they will give all it takes to get you where you want to be. They will bend over backwards to help if they can.
"Heritage Dealership.. "
I have always been treated with respect. I have nothing bad to say about anyone. I've been a customer for 20+years. Wil Wells is like family not only to me but others as well. I have recommended this dealership to so many.
"Wow! They made this easy!!"
I hate buying cars!! but I was faced with having to purchase a car for my son when his car broke down.
When I went into Heritage Mazda, I had already spent over 50 hours researching on the internet, test driving multiple for sale by owner cars, and trying to find the perfect, safe, inexpensive vehicle for my 17 year old. Will met me at the door. He was super friendly. I explained how I hated buying cars - it was one of my least favorite things to do. He said, "I'm going to make this a pleasant experience for you." HE DID!! Everyone I came in contact with at the dealership was helpful, courteous, and friendly. I highly recommend Heritage Mazda of Bel Air and Will Wells if you are looking to buy a vehicle.