I went in for service on My 2005 Liberty and found out they no longer make parts for it. I was surprised and unsure what I should do, when I decided to check out the used cars on the lot. Cory was terrific and personally helped me find vehicles within my price range. He paired me with Rick Rippy and the details were worked out on my new car! I had no idea I'd be purchasing a car, but it was easy and they were all very kind. I won't take my vehicles to any other service department than the one in Lee's Summit.
"Van buying made easy!"
We traded in our old car and bought a “certified used” van for a great price. Staff was wonderfully easy to work with. We were in a bit of a time crunch when we bought the van. We were in and out within an hour and a half! There were a few small issues with the van and they fixed all of those issues within a week. While doing so they provided a nice loaner. I would highly recommend buying your next car here. It was very much “hassle free”.
"Best Car Buying Experience EVER!"
After a day full of car shopping, I was about at the end of my rope. I had gone to multiple dealerships and been given the run around, as per usual, and walked into Lee's Summit DCJR on a whim before I went home and settled on a car I didn't want. I thought that Jeeps were way out of my price range and walked in there wanting to leave in 10 minutes.
I ended up working with Kasey and Cory. Kasey was patient with me and got me exactly what I wanted. While the process lasted a while, it was worth every second of the wait. Kasey was awesome to work with, super laid back, and the least pushy person (not just salesman!) I've ever met. But the real 5 stars go to Cory! Cory was legitimately awesome. He ran every single car in his stash to find me a payment that worked within my budget with a car that had the necessary equipment on it that I wanted. He spent more time with me getting to know me, chatting, and finding out what I really wanted and made it happen. This is the best dealership from a customer service perspective and I highly recommend anyone who does not like car shopping take a look here. Cory and Kasey will treat with you respect, fairness, and honesty to get you what you want. Process overall was painless and I got a payment exactly where I wanted to be to the penny!
Thanks to my guys Cory and Kasey for getting me into my Jeep! Also a huge shout out to all the guys that stayed until an hour past close to get my deal done! I'm a customer for life at Lee's Summit DCJR.
"Extraordinary Customer Service"
From the moment I walked into this dealership until I left with a new Jeep Grand Cherokee Ltd., I was treated with respect, listened to, and made aware of the level of authenticity with regard to their desire to gain my business by everyone that I encountered. Many of the staff who were not actually a part of my conversation with the sales consultant, Lance Welch, and the general manager, Cory Bunger, made a point of saying "hello" and making sure that I was comfortable and had everything that I needed. Lance and Cory were instrumental in providing everything I wanted on this new car, plus some extras that I didn't even know I wanted! In short, they provided an incredible vehicle and gave me an outstanding "deal" in the process.
My wife and I were both very impressed with our experience at Lee's Summit Dodge Chrysler Jeep Ram, and we are planning on letting all of our friends know that it is "THE PLACE" to go for great deals and extraordinary customer service.