William Race Alley

Bob was very helpful. He explained everything in detail. Great customer service! I would recommend Ferman. He explained everything in detail. Great customer service! I would recommend Ferman. More

by gsweingart Verified Customer Verified Customer

Helpful 0

Report | Print

The dealership was neat and clean, lots of Minis to choose from and the dealer, Race, was exquisite and extremely knowledgeable in everything Mini, we talked about all of the different motor types from choose from and the dealer, Race, was exquisite and extremely knowledgeable in everything Mini, we talked about all of the different motor types from 2006 to now! We even talked about the Kiss x Mini collab and the Pokémon (Pikachu) x Mini collab along multiple other Mini topics! I would recommend Race, and Ferman to anyone looking to get a Mini! More

by biz young Verified Customer Verified Customer

Helpful 0

Report | Print

Hello Mr. Matthew , I must tell you how very much I am blessed from being a real part of your team at MINI . Throughout the past several years, checkin Matthew , I must tell you how very much I am blessed from being a real part of your team at MINI . Throughout the past several years, checking in , taking car of my vehicle and Richards , I have always felt that I was never a ‘ customer . You as the entire staff always I witnessed worked in unison as a team , like an orchestra , always willing to enjoy, learn from and take in the elegance with style with some extra grace as well. You all , especially you Matthew , have always had eye contact wth me , always have called me Mr Harper . I jest , due that you still sir operate with the enormous grace , understanding, passion and superb patience . I wanted to Thank you for the extra efforts today in help making this happen but also I felt the real concern in taking care of my vehicles if not for word , a hand shake, or verbal agreement , but just in the complete regal style as a professional gentleman that yourself , Race and Paul demonstrate too me each and every time. I appreciate the honesty , the integrity but most of all , doing the right thing. I know these words will have some good impact but it is in the actions , and in the reverence in service you all provide. I look at each of you and know this is not a job to you or for you . It is a position in true responsibility , and with this comes great honour and trust . Each of you , every day make this connection with anyone , I am in gratitude for all of your anchored devotion . Can I say it may not always be the financial investment in this or that , but the connection we have with each other , as it will bring us back and connect us forward. . . Please take pride in who you each are , I am appreciative of you all and I have a very HIGH caliber for each of you . Also, please share this with others . I would not even mind if you framed this . You see, I am private , no social media , no website . Cuz, I am still a southern country boy , that still believes , I do not have to do this to let others feel and know how valuable they really are , each day . You see Ladies & Gentleman , this is what real service is , taking the time, listening , purpose in the moment . . . You guys again, I take trust in the operation and safety each and every time, I get in my car , cuz I know I take care of it with you all. Being in three major accidents , I have and feel this trust without any shadow of a doubt at all. This sir , is why I care . Thank you to all at MINI & BMW for always , taking care of me . ( why I always make it a point to come in visit , say hello & shake hands ) SO , Thank each of you for being who you are and what you do , each and every day . It DOES make a difference , even to the ones that do not pay attention or pretend not to care . But you do . And you graduate higher each time you are yourself. . . SO. Thank you , for being you . Amen. Cordially, DAMON HARPER SARASOTA FLORIDA USA PS I can come in Friday after 11 if ok to pick up Mr LIAMX . More

by LIAM AIR Verified Customer Verified Customer

Helpful 0

Report | Print

Dallas valued my time, listened to my needs and wants rather than imposing a prepared sales script, was genuine and knowledgeable of the features of my new mini. He exhibited excellent customer care, fol rather than imposing a prepared sales script, was genuine and knowledgeable of the features of my new mini. He exhibited excellent customer care, followed up promptly to my questions, and was a pleasure to work with! Manolo was also helpful and offered great support! More

by Minitee Verified Customer Verified Customer

Helpful 0

Report | Print

This is the best place to go to buy a Mini! Th staff is knowledgeable and friendly. They make the experience painless! Th staff is knowledgeable and friendly. They make the experience painless! More

by hopeavance Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership was very easy-going to deal with! Our sales representative, William Race, made our MINI purchase very smooth and had our vehicle ready to go once we arrived out of town. I would highl Our sales representative, William Race, made our MINI purchase very smooth and had our vehicle ready to go once we arrived out of town. I would highly recommend this dealership! More

Helpful 0

Report | Print

Race did a phenomenal job. Very helpful and considerate. Jeff was also helpful. Great team effort. Very helpful and considerate. Jeff was also helpful. Great team effort. More

by lawrence-richards1 Verified Customer Verified Customer

Helpful 0

Report | Print

A very pleasant experience with Race Alley from start to finish. We ordered a special edition JCW and Race did a great job of locating the car and keeping us updated on its arrival status. He made the purch finish. We ordered a special edition JCW and Race did a great job of locating the car and keeping us updated on its arrival status. He made the purchase process as easy as possible and it was nice to spend time with a fellow gearhead. Jeffrey Walstrom in the Finance Dept was great as well. We had worked with him before at another dealership and we were happy to work with him again. We pretty much buy a new car every year. Race and Jeffrey made this buying experience go smoothly. The car is awesome, too. More

Helpful 0

Report | Print

Race is an incredible salesperson. Second sale with him. He’s comes highly recommended From us Second sale with him. He’s comes highly recommended From us More

by kevinmcamp Verified Customer Verified Customer

Helpful 0

Report | Print

The entire experience was fantastic from our first encounter on. Everyone was personable, knowledgeable, and helpful. encounter on. Everyone was personable, knowledgeable, and helpful. More

by Shawn Smith Verified Customer Verified Customer

Helpful 0

Report | Print