"Great experience "
- Carol M
I hadn’t bought a new car in over 11 years. From beginning to end (albeit much quicker than I had anticipated) it was smooth. I’m thankful and know that this is a car I will keep for 10+ years!
"Good people. "
Great place. Clean. Really helpful staff.
I passed about 5 cadillac dealers on my way to pick up my new car and i will be doing it again and again and again
Well worth the ride anyone from lower fairfield county should definetly consider scranton motors.
"Fast easy and convenient. "
The staff at Scranton Motors, especially salesman Bill, were extremely helpful and hands on into getting me into a new car. The process was very easy and quick, I was in my new car in a matter of days. Bill also found me a one of a kind car that absolutely satisfied exactly what I was looking for.
Other Employees Tagged:
"One happy lady "
I cannot thank Bill and the staff at Scranton Motors enough. He stayed in touch with me and worked with me to get me all the things I wanted. I’m super happy with my GMC Arcadia and look forward to doing more business.
"Very professional "
At Scranton motors I was treated very well with professionalism William Anastasiio ,Chris champagne and Rocky Hernandez took the time to walk me through all the processes of buying the vehicle. Test Driving fiancé . All thee Gentlemen took the time and had patience I didn’t feel rushed or pressured
"New Car Buying"
Everyone was very helpful and knowledgeable. They found a great match for us with the Cadillac XTS and we were able to drive it home the same day.
"Bill Anastasio is outstanding"
- Jason McInerney
I have had nothing but bad things to say concerning just about every car salesman experience I have ever had (I'm 41).
Bill is hands down the best of class at his job. He responded to every email within minutes and picked up his phone everytime. He's knowledgeable and reasonable and I think he is just a smart guy. He followed up with me for MONTHS while I waited for my floor mats to be delivered. He was patient with me and that made me trust him.
He probably should be manager so he can train others how customer service should be done at Scranton Motors. If you are looking for a car or truck and can consider Scranton Motors I highly recommend Bill.
- Al P
If you are looking for a certain vehicle (Cadillac) and think it may be out of you price range just ask.
You may be pleasantly surprised.
Scranton has the exact preowned vehicle I was looking for and worked with me to make a deal work. Very friendly and considerateof my time.
Ultimately, the dealership was fine and highly average - there was nothing "bad" per se about the experience, but there was nothing extraordinary either. The price of the vehicle was completely reasonable, but I might have gotten ever so slightly shortchanged on my trade-in. Communication (specifically when it came to finance/$$ questions) was challenging, but never to the point where I felt like it was becoming an issue. The sales person, Bill, was great and actually seemed to care and never got to the point of being pushy as some salesmen in any industry can be. No matter how many times I told everyone that I did not want the VIN etching service, of course the charge ended up on my final P&S agreement -- the finance person tried to tell me that he "couldn't take it off" -- wrong (the State of CT makes it clear that this is an optional service). Oh -- and you "only deliver used cars with a 1/2 tank of gas" -- really? I'm paying you thousands of dollars for a vehicle and you can't fill it up? That's just cheap.