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William Bourassa
William Bourassa, Technician, Lake Geneva Chevrolet Buick GMC
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William Bourassa

Technician

Lake Geneva Chevrolet Buick GMC

715 S Wells St
Lake Geneva, WI 53147

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2 Reviews of William Bourassa

August 06, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Very satisfied"

- richbuzecky Verified Customer

I made appointment for rear drivers side brake light bulb to be replaced as it burned out. Also had my oil changed and a tire rotation done while I was there. A multi point inspection. I was very satisfied with the work that was done.

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Recommend Dealer
Yes

Other Employees Tagged: DAVE KALETA, Robert Mann

July 27, 2018

Dealership Rating

"Brake fluid exchange?"

- Eric187 Verified Customer

The previous oil change we had a service rep suggest a brake fluid flush. This is prior to even getting the car on the lift. A quick google of this service reveals it to be an dubious at best and a scam at worst. Either way we got out last oil change that came at no charge when the car was purchased and will be taking it to a different mechanic for any other needs.

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Recommend Dealer
No

Other Employees Tagged: Ed Rader, Angelo Tadeo, David Wright, Raffaele Di Matteo, Carlos Albarran, Brian Bartlett, Dray Flynn, Keith Gerulat, Tyler Hansen , I have no idea what any of their names were. It wouldn’t let me submit so I just check the first 10.

Aug 27, 2018

Lake Geneva Chevrolet Buick GMC responded

We are sorry to hear you had an unsatisfactory experience with us. Customer satisfaction is very important to us. As a Manager at Lake Geneva Chevrolet, I am always looking for ways to improve the customer experience. I would like an opportunity to discuss with you your experience and see if there is a way to rectify the situation. Please call me at 262-249-5252. Sincerely, Raffaele Service Manager

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