William Carrasco

"Outstanding service. The office staff, service advisors,..."

- gwilson872 Verified Customer

Outstanding service. The office staff, service advisors, and the technitions are the very best. I love Bob Baker Subaru and the entire organization. Regards, Gary Wilson

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"Best service writers anywhere. I sold my Maserati GT..."

- coast-n-country Verified Customer

Best service writers anywhere. I sold my Maserati GT convertible and bought a used outback. I haven’t compromised on quality or service I’m very happy to say.

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"Service was great. My car was finished with no worries or..."

- Sean Madrid Verified Customer

Service was great. My car was finished with no worries or concerns. I will always service here now. Being I had a Ford they got everything done within a timely manner

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"The service department was friendly and seemed very..."

- phantombug1 Verified Customer

The service department was friendly and seemed very trustworthy. They took the extra time to explain everything so I would understand what the problem was.

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"I took my car in get fixed because it broke down and took..."

- jessicap1398 Verified Customer

I took my car in get fixed because it broke down and took about 2 days, I would give VW A 4/5 stars.thanks

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"Appreciate Will’s attitude. Great job at explaining what..."

- tmarkgilbert Verified Customer

Appreciate Will’s attitude. Great job at explaining what was done. Service terms and expectations were clearly communicated. Overall great job which is what I’ve come to expect from Bob Baker.

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"Good experience, very thorough , took less time than I..."

- crmcmillan10 Verified Customer

Good experience, very thorough , took less time than I thought, provided a very detailed invoice of the work that was being done . Would highly recommend

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"William was extremely helpful and kept me 100% updated...."

- tanyam2 Verified Customer

William was extremely helpful and kept me 100% updated. Car was with Bob Baker for 7 weeks and William was extremely helpful and kept me 100% updated.

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"Brought my car in with an issue with the Eye Sight..."

- shawnhoman26 Verified Customer

Brought my car in with an issue with the Eye Sight Sensor. Feel my issue was not handled well and that my concern for safety was not taken seriously. Calls were not returned or took 2 days to respond. Even though Bob Baker is closer I am and will be taking my Crosstrek to Kearny Mesa Subaru. They were happy to try and address my concerns.

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"I had an appointment for 36,000 mile service. Even with..."

- markbessent Verified Customer

I had an appointment for 36,000 mile service. Even with an appointment! I waited 2 hours for an oil change. I received two follow up calls a week later and they said they didn’t run my credit card after leaving. The accounting office didn't close it out in time twice.

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