"My first Lexus Experience"
I just purchased my first Lexus and I could not be more satisfied. Alden Whah was awesome and very knowledgeable throughout the entire process. This is not our first time at Motorworld. My husband and I have purchased 8 vehicles over the years and are extremely happy with all aspects of the vehicle purchase. We have recommended Motorworld to all our friends.
"Great cars. Great service."
This is my second time leasing an IS 350 Lexus from Motorworld Lexus. I was beyond pleased with my first 3 year lease and never considered going any where else. I walked into the dealership one Saturday and was immediately greeted by Aldo. He took the time to show me and test drive a Lexus SUV since I was debating on getting that versus another car. Aldo was very easy to talk to and very knowledgeable about all of the vehicles. He was NEVER pushy nor did he ever make me feel like he just wanted a quick sale. I left the dealership feeling comfortable that I had all the information I needed to make an informed decision. Aldo followed up with me a week or two later and again was not pushy or pressuring me into a sale. I ended up back at the dealership not long after and am now in my second Lexus which I absolutely am in love with. I can't say enough about their service over the last 3 years, they really make it as easy as possible. And the transition into a new lease after 3 years was seamless thanks to Aldo!
"Exceptional personalized service"
Our experience with Motorworld has been
exceptional beginning with our salesperson,
Aldo Franconi, and including the technical
and service departments. Staff is very
professional and made the recent purchase
of our new car enjoyable . Staff very
organized and knowledgeable throughout
the entire process . Everyone is very friendly
and ready to be of assistance . We have
always experienced excellent service at
"Sale of Lexus "
Also provided me with excellent service. He listened to what I needed and proved provided that’ll looked at other brands but this wAs the best
"Spectacular services!!! Straightforward. Professional!!"
Bill( business manager) was very down to earth. I had no sense of sales pressure. He explained things very well. My husband and I had an awesome experience. Jonathan ( product specialist) took the time to explained all the special features of our high tech new car. He is so professional, knowledgable and sweet. We will definitely use their services again. Definitely did not mind the 2hrs drive for excellent services....
"World class customer service "
We purchased two new RX350 they were delivered with white glove service and care. Aldo is a Lexus Rock Star! Aldo was knowledgeable and found exactly what we wanted. His attention to detail and customer appreciation are second to none. Lexus and Motorworld have a true gem in him he not only represents their brand he elevates it!
"Awesome dealership "
I highly recommend visiting Aldo Franconi at Motorworld in Wilkes-Barre, PA. for your next vehicle purchase or lease. Mr. Franconi has been with the company, primarily Lexus, for a number of years. He is very knowledgeable regarding all brands that Motorworld sells. He is a "no pressure" kind of guy, very patient and will go to the extreme to get you the best possible price on the vehicle of your choice
"Great experience "
- Happy Lexus driver
I've been car shopping for a few months now. I was undecided on a make and model for my next lease, so I had visited many dealerships.
My experience at Motorworld Lexus was exceptional!!! From the initial start of acquiring information on the Lexus to driving off the lot!
Jonathan my sales person even came in on his day off in the pouring rain. His knowledge and utmost professionalism made it a pleasant car buying experience.
"It was quick and easy. "
I was hesitant to come back after my longtime associate retired. However I quickly made a personal connection with Jennifer and she was amazing to work with. She was professional and efficient. She was amazing and I highly recommend her!
"First Class Sale"
- Happy Customer
No stress car sale at Lexus Motorworld. Their staff was professional, informative, extremely knowledgeable and willing to negotiate cost. I appreciate the time spent educating us on all the features the new cars have to offer and the invitation to return at any point to review the features. Additionally, if you can’t get to them, they will come to you. I enjoyed the buying experience and the friendly service.