William Nigh
William Nigh at Shields Auto Center
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William Nigh

Service Advisor

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.7
27 Reviews
4.7

27 Reviews

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27 Reviews of William Nigh

March 31, 2024

Dealership Rating
Employee Rating

Service is always prompt and service staff are friendly and helpful. We will return for all our service needs and recommend Shields to our friends. More

by vjruss0718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 21, 2024

Dealership Rating
Employee Rating

There great I like going there. The process goes pretty smoothly. And they bring me my car if I’m at work More

by mindytyus0512
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Feb 22, 2024

Shields Auto Center responded

Thank you for the 5-star review. We really appreciate you being a customer. We're here for you anytime!

January 24, 2024

Dealership Rating
Employee Rating

They figured out and fixed replaced the AC evaporator 👍 They figured out and fixed replaced the AC evaporator 👍 They figured out and fixed replaced the AC evaporator 👍 More

by L-ALLEN9
Recommend Dealer
Yes

December 30, 2023

Dealership Rating
Employee Rating

Friendly people and great service. In and out in 15 minutes for tire rotation and oil change! More

by dippelchris
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 19, 2023

Dealership Rating
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Great service and had parts ordered and delivered and got my car fixed within 24 hours! More

by wmkcarico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder, Scott Lackey

December 05, 2023

Dealership Rating
Employee Rating

I'm very happy with the dealership, starting at the top with the owner Rick, Jan who did the paperwork and warranty, the sales person and the service department, Kory, Bill and Dale have always been very h More

by ronrei2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder, Kory Miller

October 22, 2023

Dealership Rating
Employee Rating

Shields is always responsive to our needs. You are very luck to have Dale as Service Manager! More

by gmayol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder, Kory Miller

September 09, 2023

Dealership Rating
Employee Rating

Never had any problems with the service department. Always took care of our needs in a reasonable time period. More

by joracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 20, 2023

Dealership Rating
Employee Rating

Was very helpful & accommodating, offered a ride so I didn't have to sit there most of the day. More

by kirbypat1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder , Rich Drennan

Aug 24, 2023

Shields Auto Center responded

We appreciate your feedback. We take pride in knowing our customers are happy with their experience!

August 16, 2023

Dealership Rating
Employee Rating

They perform the service in a timely manner. The wait time at this dealership is much shorter than other dealerships I have taken my truck to for the same service in the past 3 years. Waiting ar More

by mkt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder , Rich Drennan

Aug 16, 2023

Shields Auto Center responded

Thank you so much for taking the time to share your experience with our Service Department at Shields Auto Center. We take pride in knowing that our customers are happy!

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