My dad was so happy with his experience at Honda of Cleveland that he asked me to write this review for him. He was impressed with how well these guys took care of his needs - so, thanks to Mark and Will for your assistance.
Mark Ledford for Lawrence Ledford
"A multipoint inspection before taking a long trip>"
- Maryanne Markiewicz
I buy Hondas here because the people in the service department are the best! AS a senior citizen, it is important for me to deal with maintenance people who are knowledgeable and eager to take care of my problems . ,
"Went from ignition to just a key"
Went here to have an ignition replaced in my 04 Acura TSX. They desperately tried to get me in and out same day but part was hard to locate. I ended up coming back the next day and within minutes of arriving they were working on my car. Then they inform me after looking at the ignition, They just need to program me a new key! I will definitely be coming back here for future service
"Excellent Customer Service"
- Chris Truelove
Mark and Will are great people to trust your car care with. They really take care of their customers. They are willing to go above and beyond to help you.
While out of town we had tire trouble that required several stops to put air in tire Upon returning home we called Honda of Cleveland. We were told to come at our convenience which was Immediately. They immediately removed nail thanks to Mark Duncan.
"Always EXCELLENT Customer Service!!"
We have been coming to this dealership for car purchases and car servicing for several years. We would never go any place else! Will and Mark are the BOMB!! They always take excellent care of us. They treat their customers like family! We feel welcome the minute we walk through their doors. If we could give a rating of 10 we would!
"Excellent Service and Personal Attention"
We have been doing business with Honda of Cleveland for 10 plus years. Mark Duncan and William Oltz are the ultimate Service Advisers. We can depend on them to let us know what we need to have done to our vehicle, but best of all, we can trust them to be honest and tell us our concern about a certain issue was just a concern - nothing was wrong with the vehicle. Many other dealers would take advantage of that concern and do a repair that was not really necessary. Their honesty, dependability, personal attention, mechanical knowledge and advice is greatly appreciated by our family. We highly recommend these two Service Advisers knowing you can not go wrong when having them take care of you and your vehicle.
Mark took care if our maintenance needs and was very professional. He has made us feel welcomed and we always return to him, and this location for service. He makes sure his customers are happy.
"Always kind and helpful "
Every time I have to call mark or will for a concern about my 2018 Honda civic, they are always willing and helpful. I would highly recommend them
We have always taken our 2012 Pilot to Honda of Cleveland for service and always receive excellent service from this dealership and from Mark Duncan.