William Oltz

We were traveling on vacation through TN when my 2007 Accord started acting up. We quickly located this dealership and we were able to get the car there. It was past 6 PM so we did not expect anyone fr Accord started acting up. We quickly located this dealership and we were able to get the car there. It was past 6 PM so we did not expect anyone from the Service Dept to be there but William Oltz was there working late. I explained my situation and Will offered to let us use their loaner car to get to a hotel and that he would work my car in first thing in the AM since we were on vacation. We spent a nice night in Cleveland and the next morning Will called with the info they had located the problem and they would quickly be able to fix it and get us on our way. This service was really outstanding and we really appreciated everything Will did for us. This is the best dealership I have ever worked with. More

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I took my vehicle in for an oil change and in the past they would always check the light and let me know if any of them were not working and would offer to change them. I knew I had some lights not workin they would always check the light and let me know if any of them were not working and would offer to change them. I knew I had some lights not working so when I went to pick up my vehicle I asked the service advisor about than and he said they don’t check the lights anymore however when I received my paperwork they have the exterior lights checked green (checked and excellent at this time). If they were not checked then maybe they should behave put that as n/a or something. So now I really don’t know if any of they other things on the list were checked or just received the green check. More

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James is the best cars salesman there is! I have bought multiple cars from him. He cares for everyone he helps and makes sure you are getting the best deal you can. He walks you through every step and make multiple cars from him. He cares for everyone he helps and makes sure you are getting the best deal you can. He walks you through every step and makes you feel super comfortable. I send everyone to James looking for a car. More

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We have bought two cars from Honda of Cleveland and I couldn't be happier with there service. couldn't be happier with there service. More

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I have been thrilled with the service department!!Matt, Service Manager, has gone out of his way to offer top notch assistance & answer any questions! Service Manager, has gone out of his way to offer top notch assistance & answer any questions! More

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Thank you for service I cane from chatt price was Thank you for service I cane from chatt price was cheaper and staff friendly and WiFi and good is great everythjng is great thank u Scott pierce Thank you for service I cane from chatt price was cheaper and staff friendly and WiFi and good is great everythjng is great thank u Scott pierce More

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Experience My dad was so happy with his experience at Honda of Cleveland that he asked me to write this review for him. He was impressed with how well these guy My dad was so happy with his experience at Honda of Cleveland that he asked me to write this review for him. He was impressed with how well these guys took care of his needs - so, thanks to Mark and Will for your assistance. Mark Ledford for Lawrence Ledford More

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A multipoint inspection before taking a long trip> I buy Hondas here because the people in the service department are the best! AS a senior citizen, it is important for me to deal with maintenance peo I buy Hondas here because the people in the service department are the best! AS a senior citizen, it is important for me to deal with maintenance people who are knowledgeable and eager to take care of my problems . , More

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Went from ignition to just a key Went here to have an ignition replaced in my 04 Acura TSX. They desperately tried to get me in and out same day but part was hard to locate. I ended u Went here to have an ignition replaced in my 04 Acura TSX. They desperately tried to get me in and out same day but part was hard to locate. I ended up coming back the next day and within minutes of arriving they were working on my car. Then they inform me after looking at the ignition, They just need to program me a new key! I will definitely be coming back here for future service More

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Tire trouble While out of town we had tire trouble that required several stops to put air in tire Upon returning home we called Honda of Cleveland. We were tol While out of town we had tire trouble that required several stops to put air in tire Upon returning home we called Honda of Cleveland. We were told to come at our convenience which was Immediately. They immediately removed nail thanks to Mark Duncan. More

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