William Thibodeau
Express Lane Service Advisor
Myrtle Beach KIA
4811 Highway 501
Myrtle Beach, SC 29579
44 Reviews
Write a Review44 Reviews of William Thibodeau
March 02, 2024
Edward took the time to work with me, listen to my concern a what I wanted. He made it possible to get a new car, with everything I wanted at a price I could afford. concern a what I wanted. He made it possible to get a new car, with everything I wanted at a price I could afford. More
Other Employees Tagged: Jenn Wilsey, Edward Lake, Rhonda Byron
March 01, 2024
We've had nothing but great experiences at Myrtle Beach KIA. Keith was a pleasure to work with and we were so happy with the experience we had buying our 2024 KIA Sportage. Great customer service and we KIA. Keith was a pleasure to work with and we were so happy with the experience we had buying our 2024 KIA Sportage. Great customer service and we love the car! More
Other Employees Tagged: Mike Bazinet, Keith Gannett
February 03, 2024
Will in the service department is awesome. He was able to work my car in and kept me updated until they could diagnosis my issue. If you ever need your Kia services, I highly recommend speak He was able to work my car in and kept me updated until they could diagnosis my issue. If you ever need your Kia services, I highly recommend speaking with Will. He’s kind, knowledgeable and thorough. More
January 18, 2024
Our back window broke on the way down to Myrtle on a quick weekend trip. I called on the way down to see if there was anyway they could look at it on Saturday being that it was supposed to rain over th quick weekend trip. I called on the way down to see if there was anyway they could look at it on Saturday being that it was supposed to rain over the weekend. They told me they were completely booked but if I came in at opening they would try and see if they could do something. When I got there I seen Will Thibodeau, and although at that point appointments were already coming in he took a few minutes and got the window back up and secure. He didn't charge me and told me to get an appointment at our local dealership as soon as we got home. I'm so grateful he was so kind and went out of his way to help. I highly recommend! More
January 11, 2024
2016 Kia Soul my daughters car throw a rod (blown engine) Kia stood behind the warranty and replaced the engine. Will was great he explained the process and pushed the job through. Car was back to me in less Kia stood behind the warranty and replaced the engine. Will was great he explained the process and pushed the job through. Car was back to me in less then a month at no charge. More
December 29, 2023
Went in for a software update. Quick and easy. Will was very helpful with some general questions I had. They even washed my car and glossed the tires. Very nice. Quick and easy. Will was very helpful with some general questions I had. They even washed my car and glossed the tires. Very nice. More
December 15, 2023
Will Thibodeau, Service Advisor is THE reason I will continue to have my car serviced at this dealership. His professionalism, expertise and tone was exceptional. I highly recommend reaching out and e continue to have my car serviced at this dealership. His professionalism, expertise and tone was exceptional. I highly recommend reaching out and experience the exemplary car service for yourself! More