Very unprofessional experience. I received a written proposal which the dealership reneged on. Maurice was very defensive when I stated that I was not interested in purchasing the Decor Package @ $1863.00 (Nitrogen in tires and roadside with tire hazard for 12 months.) He told me that all of the cars have it and he would not sell me the car at the price quoted on a written offer without it. Jill stated that “the dealer needs to make a profit”. I have written an email and left a message for the general manager William Wolf to contact me and have not received any response.
Denise, I am sorry you feel that you think you were deceived in anyway. We do include the Decor Package on every new vehicle. If you did not wish to purchase it, we may have removed it. However we cannot discount the the vehicle to the price you were looking to obtain and include the decor package. As you stated we were still lower priced than other dealers, while we didn't have the specific vehicle in stock due to limited availability. We were still locating the vehicle as the highly discounted price. I wish there was something else we could have done to earn your business. If there is anything you need, please do not hesitate to stop in or call.
June 30, 2018
" product is only as good as the team that sells it"
I have been a loyal customer with Hyundai for my past three cars they have not let me down. the dealership is a great place to be for the extended hours that you need to be there and the managers and salesman work very well together to make a deal on all there cars. I have worked with Don Berry on my last two cars and he's always come through with great deals and service for me.
Great experience and a great price. Entire stuff was easy to work with. No pressure at all. Came in unsure about what vehicle I wanted. Francisco was very patient as I test drive multiple vehicles before choosing my new Elantra GT.
I brought my previous Sante Fe from another dealership in the Orlando area and did not have such a great experience. My buying experience at Headquarter was great. I did not feel pressured and believe they provided a great price. Hate that the dealership is relocating but I believe its worth the trip.
A great buying experience from start to finish. The even kept the dealership open late to meet my demanding schedule. I can't recall a time where my car buying experience was so professional and smooth.