Willie D Hailey

Willie was very helpful and made my purchase headache free and to the point quickly. free and to the point quickly. More

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Top notch customer service! They listened to exactly what I was looking for and made it happen! They listened to exactly what I was looking for and made it happen! More

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Coming from a car salesman himself, I have to say that I had a great experience from start to finish. That being said, I highly recommend Willie for your next vehicle purchase! had a great experience from start to finish. That being said, I highly recommend Willie for your next vehicle purchase! More

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Willie thank you your service was hassle free, professional, and responsive. I could not have asked for a better sales person to help me find my brand new Ram truck! professional, and responsive. I could not have asked for a better sales person to help me find my brand new Ram truck! More

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Came to this dealership looking for a ram and Willie was great help during the whole process. Very recommend. If I ever need a car again Willie is the one! great help during the whole process. Very recommend. If I ever need a car again Willie is the one! More

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I would not recommend this dealer to anyone unless they have a price on a used car that just can’t be beat. In the event it’s a new car purchase or a used car that’s not competitive, I would go to another have a price on a used car that just can’t be beat. In the event it’s a new car purchase or a used car that’s not competitive, I would go to another dealer. I can honestly say I have never experienced anything like this when potentially purchasing a car or any other consumer product. I arrived at the dealer around 1:30pm Saturday afternoon and immediately informed the salesman of the SUV I was interested in and also told him upfront I’d want to test drive it as the buyer I was looking for was serious about the vehicle. We were told that the SUV had to be quarantined for 3 days in the event I went on a test drive with everything going on with COVID-19. I still requested a test drive after finding out this information. After informing Willie that I wanted to drive the car and it was evident he didn’t want the car to be driven, he went in and informed his GM Shaun that I wanted to drive and he also said we could not drive the car as I was not the buyer. He also confirmed a 3-day quarantine mandated by the state on any car that was taken for a test drive. It took negotiations with Shaun to be able to even test drive the car and if my cousin wasn’t as interested in the car as she was, I would have left the dealership at that moment. It took an additional hour and a half to get everything together to test drive the car after convincing the Finance Manager that the credit score was good enough based on a Credit Karma score to test drive the vehicle and figuring out the offer for the trade value. After driving the car and agreeing to terms, the buyer filled out a credit app and it still wasn’t reviewed or terms completed after an additional three hours (the dealership closes at 7pm). In the end, the buyer ended up buying the SUV based on the great price the dealership offered, but not the service. Again, not a great experience and I would caution anyone who does not want to be profiled in any way or misled by state mandated rules vs. company policy to visit Keffer Jeep unless the price is hard to beat.   More

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WIllie is top notch! Willie went above and beyond to work with me to test drive a new truck given all the circumstances of social distancing right now. He had the truck cl Willie went above and beyond to work with me to test drive a new truck given all the circumstances of social distancing right now. He had the truck cleaned, and ready to go for the test drive. He was very respectful of my time and privacy. When it came time to negotiate, Willie was not pushy at all, and got me a great deal on the truck we wanted. I couldn't have asked for a better experience and would gladly recommend him to anyone looking for a vehicle from Keffer. Thanks for everything and making buying a new truck fun! More

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General Washington is the man!! I was very satisfied with the dealership service as well as the salesman.. You wanna a great salesman check out General Washington the dealership service as well as the salesman.. You wanna a great salesman check out General Washington More

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Great buying experience. No hassle at all. We live 2 hours away. Deal stayed the same when we arrived. Thank you so much for the easiest car buying experience ever. hours away. Deal stayed the same when we arrived. Thank you so much for the easiest car buying experience ever. More

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Best experience with Willie Hailey! After visiting every other Jeep dealership in the area, I came to see Willie. I had already test driven about a dozen jeeps and went through the nego After visiting every other Jeep dealership in the area, I came to see Willie. I had already test driven about a dozen jeeps and went through the negotiation process with several salesmen, only to leave over a few hundred dollars each time. I told Willie which Jeep I was interested in, gave him the price that I was willing to pay and I was done within an hour. I picked up my dream Jeep the next day and he went through all the features to make sure that I understood how to use everything. He called me a few days later to check on me and to see how I was liking it. I highly recommend Willie Hailey as a salesman and Keffer as a dealership. The other employees that I interacted with were professional and courteous. More

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