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Willie Willett

Overview Reviews (950) Inventory (126)

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Willie Willett

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Willie Willett | Page 6

Service Advisor

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.9

950 Reviews

Overview Reviews (950) Inventory (126)

Dealership Experience

18 yrs, 8 mos

Industry Experience

36 yrs, 8 mos

Languages Spoken

English

4.9

950 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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950 Reviews of Willie Willett

September 22, 2023

Dealership Rating

Employee Rating

Consistently professional service team from the manager to the associates. Long tenured employees -always a plus. to the associates. Long tenured employees -always a plus. More

by Mary fuda

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zeljko Blagic, A Few Of Our Toyota Certified Techs

Helpful 0

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Sep 26, 2023 -

Andrew Toyota responded

Hi Mary, We greatly appreciate your feedback! Our team takes pride in delivering consistently professional service, and we're proud of our long-tenured employees. If you ever have any more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us! Best Regards, Your Team at Andrew Toyota

September 19, 2023

Dealership Rating

Employee Rating

Always the best knowledgeable, on time, curtious couldn’t ask for more and excellent waiting lounge. ask for more and excellent waiting lounge. More

by CVSPOERL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles Beacham

Helpful 0

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Sep 21, 2023 -

Andrew Toyota responded

Thank you for your kind words! We're delighted to hear that you consistently find our service knowledgeable, punctual, and courteous. We take pride in offering an excellent waiting lounge to make your experience as comfortable as possible. Your satisfaction means a lot to us, and we're here whenever you need us. Best Regards, Your Team at Andrew Toyota

September 18, 2023

Dealership Rating

Employee Rating

I appreciate You do very great jobs to take care costumer keep working hard for your costumer keep working hard for your More

by eher342

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Stacy Hernandez, LINA SCHMOLDT , Najwa Muna

Helpful 1

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Sep 26, 2023 -

Andrew Toyota responded

Thank you for your kind words and appreciation! We're dedicated to providing excellent service and will continue working hard to take care of our valued customers like you. If you ever need any assistance or have more feedback in the future, please feel free to reach out. We're here to help! Best Regards, Your Team at Andrew Toyota

September 18, 2023

Dealership Rating

Employee Rating

Very informative friendly staff. Shuttle drivers are amazing. I was kept up to date on the status of my vehicle and was met with quick response times Shuttle drivers are amazing. I was kept up to date on the status of my vehicle and was met with quick response times More

by MRBENTLEYBATES80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: A Few Of Our Toyota Certified Techs, Cody Wagner

Helpful 0

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Sep 18, 2023 -

MRBENTLEYBATES80 responded

Thank you guys

Sep 21, 2023 -

Andrew Toyota responded

Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear that our staff was informative and friendly, and that you had a great experience with our shuttle service. Keeping you informed and providing quick responses is a top priority for us. If you ever need any more assistance with your vehicle or have questions in the future, please feel free to reach out. Safe travels, Your Team at Andrew Toyota

September 08, 2023

Dealership Rating

Employee Rating

Professional work completed in as timely a manner as possible. All staff very courteous & efficient possible. All staff very courteous & efficient More

by beth

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: A Few Of Our Toyota Certified Techs

Helpful 0

Report | Print

Sep 21, 2023 -

Andrew Toyota responded

Thank you for your review! We're delighted to hear that you found our work professional and timely. Our courteous and efficient staff is dedicated to providing the best service possible. If you ever need assistance or have more automotive needs in the future, please don't hesitate to reach out. Your satisfaction is our priority. Best Regards, Your Andrew Toyota Team

September 08, 2023

Dealership Rating

Employee Rating

They are always friendly and respectful. They recognize me and treat me well. It’s a good experience. They recognize me and treat me well. It’s a good experience. More

by redheadedbarber

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cody Wagner

Helpful 0

Report | Print

Sep 26, 2023 -

Andrew Toyota responded

Thank you for your kind words! We're delighted to hear that our team has consistently provided you with a friendly and respectful experience. We value your continued trust and look forward to serving you in the future. If you ever have more automotive needs or questions, please don't hesitate to reach out. Best Regards, Your Team at Andrew Toyota

September 08, 2023

Dealership Rating

Employee Rating

The staff is very friendly and the service is excellent and efficient.. I highly recommend Andrew Toyota. Shout out to Willie in the service area. and efficient.. I highly recommend Andrew Toyota. Shout out to Willie in the service area. More

by robert@uwm.edu

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 26, 2023 -

Andrew Toyota responded

Thank you for your high recommendation! We're thrilled to hear that our staff is friendly and that you've had excellent and efficient service experiences with us. We'll be sure to pass on your shout-out to Willie in the service area. If you ever need assistance or have more feedback in the future, please feel free to reach out. Your satisfaction is our priority! Best Regards, Your Team at Andrew Toyota

September 07, 2023

Dealership Rating

Employee Rating

Thank you to Charles at Andrew Toyota. Patient, knowledgeable, and willing to go an extra mile. Patient, knowledgeable, and willing to go an extra mile. More

by MJWEAVS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charles Beacham

Helpful 0

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Sep 26, 2023 -

Andrew Toyota responded

You're very welcome! We're delighted to hear that Charles provided you with patient, knowledgeable, and exceptional service. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help and go that extra mile for you! Best Regards, Your Team at Andrew Toyota

September 07, 2023

Dealership Rating

Employee Rating

Very good service! They've done everything I requested! I do wish they torqued some of the bolts more to spec, not just "super tight". They've done everything I requested! I do wish they torqued some of the bolts more to spec, not just "super tight". More

by BRETT C

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Schmidt

Helpful 0

Report | Print

Sep 21, 2023 -

Andrew Toyota responded

We're pleased to hear that you received very good service and that your requests were met. We appreciate your comment about the torque on the bolts, and we'll make sure to address that concern to ensure a more precise service experience in the future. Your input helps us improve, and we look forward to serving you even better next time. Best Regards, Your Team at Andrew Toyota

September 04, 2023

Dealership Rating

Employee Rating

Excellent employees and services. Everyone you encounter is friendly and helpful. I had a good service rep by the name of Willie and I try to keep Willie as my service rep on all my s Everyone you encounter is friendly and helpful. I had a good service rep by the name of Willie and I try to keep Willie as my service rep on all my services for my Rav4. More

by BRIGGS_70_STEPHENS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 07, 2023 -

Andrew Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our team and services. Willie is a valued member of our team, and we're delighted to have him as your preferred service representative for your Rav4. If you ever need anything in the future, please don't hesitate to reach out. We're here to assist you! Best Regards, Your Andrew Toyota Team

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