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Chapman Las Vegas Dodge Chrysler Jeep Ram

Las Vegas, NV

4.8
1,155 Reviews

3470 Boulder Hwy

Las Vegas, NV

89121

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1,155 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram

April 01, 2024

I would never buy from this shady dealership. Jt, sales manager couldn't tell the truth if it slapped him in the face. If you think putting a deposit down on a car guarantees it's yours even More

by Tarheelsgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JT
Apr 05, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Good Afternoon Diann and Kylee, 1st, my apologies to you both for the poor communication on our part and the misinformation that followed. I’m glad that you were happy with Matt’s assistance. He is a fine young man and does a great job representing our agency. Certainly what happened wasn’t at all his fault and based on your comments, you recognize that. Our policy is that we don’t “hold” vehicles with a deposit. Too many things can happen and it isn’t fair to our clients or our other sales representatives to take a car off the market based on a deposit that is fully refundable. That obviously wasn’t conveyed to you and led to your reaction plus social media posts, which I understand. The other aspects of your transaction (the fact you are in another state, were trading a vehicle that was not in the buyer’s name, etc.) also contributed to our decision. To be clear, all those were things we could have overcome with the proper time and answers if we didn’t have another client interested in purchasing that same vehicle. While I’m sorry things didn’t work out, I think it makes more sense for you and your daughter to buy from a dealer in your town who will be able to help with service needs when they arise. We sell a lot of vehicles out of state, but there isn’t much we can do to assist clients if they encounter a concern down the road. Thank you for understanding and please don’t hesitate to respond if you have any questions. Don Hamrick General Manager Chapman Las Vegas Dodge

March 29, 2024

Great sales man servece frank mundo he knows how take off customers will go back n buy again More

by Mariofigueroa1563
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank mundo , Chapman Auto Marketing, Amber Clay
Mar 29, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for your review! We are happy to see that you had a good experience with Frank Mundo. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

March 27, 2024

Un exelnte sevisio muy amables y atentos me preguntaron como a sido mi experiencia con mi jeep More

by al7toro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny ly
Mar 29, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Muchas gracias por tomarse el tiempo para brindarnos una evaluación positiva de su experiencia. Nos alegra saber que el rendimiento de nuestro equipo superó sus expectativas. Esperamos volver a servirle pronto.

March 26, 2024

Excellent service highly recommended all the staff are professional and knowledgeable when it comes to your vehicle and time More

by Gixxerjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
Mar 29, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership.

March 23, 2024

I have always came to Chapman Las Vegas Dodge for vehicle maintenance and they always make sure that I am taken care of. I appreciate and value this dealership because they always provide excellent customer More

by Aijah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy Hart
Mar 26, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.

March 18, 2024

Los servicios en Chapman son muy accesibles para los clientes, la atención, amabilidad , comunicación y el interés en darle al cliente lo que busca que es bueno , el buen trato que se emplea hace que lo More

by Ignacio Ávila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Goria , Chapman Auto Marketing, Amber Clay
Mar 20, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Muchas gracias por tomarse el tiempo para brindarnos una evaluación positiva de su experiencia. Nos alegra saber que el rendimiento de nuestro equipo superó sus expectativas. Esperamos volver a servirle pronto.

March 11, 2024

My experiences with this service place is always satisfactory. They are professional and treat me and my Jeep right. More

by aycemummert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie Pisano
Mar 12, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.

March 10, 2024

I was treated very well at Las Vegas Dodge in my leasing of a new Jeep Wrangler 4xe. My highest recommendations! More

by Wmoody823 superstar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank and Christian, Dana McFall, Don Hamrick, Jennie Pisano, Chapman Auto Marketing, Richard Wilson, Tommie Sea, Jovan Yanes, Amber Clay, Scott Stephens
Mar 11, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

March 10, 2024

El personal muy atentos y eficientes muy buena experiencia al visitar el dealer tanto así que hice en el mismo día la compra. More

by Mury Correa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Rivera, Richard Goria
Mar 11, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Muchas gracias por compartir su experiencia sobre nuestro servicio. Nos alegra saber que el rendimiento de nuestro equipo superó su expectativas. Esperamos volver a servirle pronto.

March 03, 2024

Great service and a great deal. Thank you for all my needs for my 2024 RAM 1500 More

by RAMINATOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
COWBOY, Dana McFall, Don Hamrick, Jennie Pisano, Chapman Auto Marketing, Richard Wilson, Tommie Sea, Jovan Yanes, Amber Clay, Scott Stephens
Mar 04, 2024 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

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