"Great Experience From Sales to Finance for our 535i"
From the time I called to check availability of the car through the time we drove it off, the staff did everything the could to accommodate our schedule and make our buying experience seamless. Yale was very knowledgeable about the car and was a pleasure to work with. The paperwork was quick and easy and Scott in finance made what is usually the hard part a pleasure as well. We never felt pressured or taken advantage of. They understand their client base is well informed about what they're buying and treat them as such. I look forward to the same experience when we bring the car in for service.
"New Car - M3"
Yale was very accommodating with scheduling, and his knowledge about BMWs was as good as it gets. He has alot of passion for what he does and it made my search extremely exciting. I couldn't be happier with the final decision, and would strongly suggest working with him if you are in need of a new car.
I purchased my new vehicle from Yale. He was very friendly and knowledgeable and was always ready to help with any questions that I have. I had a great car buying experience and would recommend him and this dealership to people that I know. Thank you!
"Great car buying experience"
Overall buying experience on BMW X5 was stress free and painless! Great sales reps Yale and Shane both are really customer focused. Yale knew what I am looking for and helped me to find and acquire a nice BMW X5. Yale was busy during one of my visits and Yale asked Shane to help me. Shane is very polite and helpful. I worked mainly with Yale during this sales experience. Yale was very easy to work with, no pressure. Yale & Shane both are courteous and friendly sales reps.
"Great sales experience!"
- Peter W Jacobson
The sales rep who helped me, Yale Kim, was fantastic. He was very knowledgeable about the vehicle in question. He was always available for questions via phone and email. There was no pressure at any point, which also made the experience that much better. I would highly recommend him!
"Great experience Yale Kim!!!"
Yale Kim is the best sales rep I experienced getting a ne car. He is courteous and knows not to waste cutomer’s time. I got the best deal ever getting my third X 3 lease. Thank you Yale Kim!
"M buying experience"
If you are in the market for a BMW, especially an M, ask for Yale at Knauz. He helped me custom order an M3 and kept me informed all the way through the build and delivery process. Very straight forward, professional, no nonsense sales experience.
"Excellent customer service "
Great experience! Great sales rep Shane and Yale. Really knowledgeable sales team helped me find and acquire a nice 535i !!SUPER EXCITED!! Definitely would recommend this place to all my friends and family! If u haven't been here, u definitely should check it out! Very friendly and inviting place!
"Very Easy, No Pressure Atmosphere"
Overall buying experience stress free and painless! Yale was very easy to work with, no pressure while being very direct throughout the sales process, wish more Sales professionals were like this! After coming in for a test drive, we talked a few days later and was able to negotiate final sales and trade in numbers mainly thru iMessage and emails! Even though I had financing done thru my credit union, Yale did his due dillgence in confirming thru the finance team on my behalf what other options there may be to meet or beat credit union terms. From start to finish, the dealership did not require or request my personal credit information to finalize my deal, they treat their customers with kindness and respect. You are in good hands with Yale and I highly recommend the Knauz dealership for your automotive needs.
"Exceptional "M" Buying Experience"
Anyone in the market for an M car should definitely consider connecting with Matt Pudlo at Knauz BMW. Matt is one of the top M client advisors in the country and has a plethora of knowledge when it comes to BMW's sports division. In addition, Matt was highly responsive to all of my questions during the entire 3-4 month M3 ordering process and very transparent on the financial terms.
Knauz BMW is a high volume M car dealer and, therefore, gets a higher number of allocations than other BMW dealers. In addition, the trade-in value I got from Knauz was $3-4K more than other area dealers and exceeded cash offers even before factoring in the tax benefit.
I will definitely be contacting Matt the next time I'm in the market for a BMW.