"Great experience "
Good people willing to work for you. Worked extremely hard to make sure that we had a great time and we would recommend working with them
"Best of the West!"
Great experience. The staffs response to dealing with buyers is very fast and rapid which is great. I recommend them for your purchase!! No doubt.
"Friendly service, will fight for you"
I was skeptical at 1st like most dealerships, but this place is pretty legit. They have the usual upsale antics but they will let you have the car you want with out being bullied. Mick was very laid back and down to earth, it was like buying a car from you older brother. Zack from finance also fought to get me a great deal on low interest rate. I would recommend this place to those wanting a great deal on a truck.
Joel was great to work with. He patiently helped me get into a truck at the price I needed to be at. The whole office made me feel relaxed and not pressured. I highly recommend anyone looking for a vehicle to swing by and have a chat with Joel before making a final decision to buy.
"nwms is a great place to purchase a vehicle"
I had a great experience buying my pickup from them, Brad Broughton was a very helpful and pleasant salesman. I would recommend nwms to anyone.
"2nd vehicle purchase"
Always professional and easy process. No BS. Tahir Faizoullin was great to work with, no pressure Zack P in finance was so patient. Explained everything really well and did not pressure regarding extended warranty or gap. Was very knowledgeable and made the whole process so easy for us
"Honest/straightforward purchase experiencw"
I highly recommend this dealership for those who appreciate honesband straightforward car sales from hardworking staff. Not had a better experience purchasing a used car!
"What amazingly wonderful service!!!"
- The Cheney Family
We went to Northwest Motor Sports on Saturday and found our next car with the help from Joel Bowlin and Zack Pappuleas. We had a wonderful experience. Zack introduced us to Joel and we felt well cared for and appreciated. He helped us to wander through the website and find a few cars to look at. When the gorgeous red 2016 Ford Escape came up it was like fate!!! We have been driving a red 1999 Mercury Sable and I had a very small hope that I could find another red car. I thought this one was up in Everett (I had done my research for this car). Joel decided to go look and see just really where it was and miracle upon miracle it was on their lot. He drove us over to go inspect it, drive and compare it to another car. Needless to say we bought the Escape. Now we didn't go with the intention of buying a car that day but couldn't up the great price or the great service that we received. Buying a car can be a very long process but Joel made us feel right at home. He gave us his full attention and by the time we were done with the whole process we felt like family. Zack made the signing process very easy. We love the big computer right on the desk that made the process swift and legible. They were very open with us and it was the first no pressure service that we were looking for. I had done much research and read articles before we went so I was very prepared. Joel treated us with respect and honesty. We drove home without any buyers remorse. If we ever need another car or need to recommend friends or family for a newer car NWMS and Joel will be the ones we send them to. Thank you for a great experience! (the popcorn was delicious!)
"Best Used Truck in Town"
The people we dealt with at NWMS on 400 River Road didn't try to push us around. They had the truck we were interested in brought down from Everett so we could take a look at it. The process was quick and painless and I walked away with a great vehicle with a better interest rate than I thought possible. I will definitely be back.
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, Not sure which Zach was helping us.
"Better than I thought"
Ended up dealing with two sales guys, both were fantastic! In my case, there was a mechanical issue with the truck. When asked to have their service department investigate, I was given a completely false diagnosis of the problem. This proves to me that their mechanics and service department cannot be trusted. NWMS has some great looking rigs, if you are not mechanical minded I would strongly recommend taking the vehicle to a reputable mechanic to have it checked out.
My finance person was also great. No worries about any hassles but watch out for extras being added to your invoice that were not fully disclosed. Specifically some kind of vehicle tracking system that they try to add $300 onto the invoice. As with any dealership, be very careful and double check all your numbers before signing.
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