"First Ford Experience"
So my family decided to switch to Ford. We shopped around with different Ford dealerships since it was our first Ford and didn’t know what to expect. Out of all the dealerships and sales people we dealt with Misty Moore and Five Star Ford Lewisville were the most courteous and professional out of all of them. We were never pressured into getting anything. Misty helped us find the vehicle we were looking for and was also very patient even though we had some unbelievable demands. She was always available to answer any questions and got back to us promptly with an answer. Would definitely look to Misty and Five Star Ford Lewisville when it is time to buy a new vehicle for us again.
"Leased a new For Taurus -Whole staff was friendly, efficient"
On 5-22-18 I leased a new Ford Taurus. All three of the staff (Tom Andrews the Finance Director, Zack Perez the Salesman and Gary Burdick the Finance Manger) I worked with were very thorough and efficient. I also got a great deal on the trade in for my 2004 Yukon, even though it needed alot of work. In addition to the three staff I directly worked with, I was also introduced to the Tech guy Jared Swoboda, as well as the General Manager Kerry Cardwell. They even Synced my phone before leaving the lot. I would highly recommend this particular dealership.
"Excellent Buying Experience"
I had a great experience purchasing a used Ford SUV from the Lewisville team. I emailed the dealership and received a reply back within 10 minutes that had my sales persons' contact information and within minutes of the email I was in contact with our Salesman Zach. The team was prompt in responding to questions and courteous at the dealership. My wife and I made a four hour drive to purchase and pick up the vehicle. Effort was made to expedite the process for us and Zach proved to be very knowledgeable about the vehicles in answering all the questions we had. Jerome also did a fantastic job of reviewing all the details of the loan and warranties. The price was right and I feel as though I walked out with a good deal and a great car. I would highly recomend purchasing a car from Sam Pack's Five Star Ford Lewisville.
Other Employees Tagged:
Jerome Kemp (Finance)
"GREAT Experience & Atmosphere! "
Sam Pack's Five Star Ford of Lewisville has always been outstanding! Their Customer Service is top-notch and they make your buying or leasing experience easy and stress free. This is my second time working with Zach Perez and this time around it was easier and faster! GREAT company and I would highly recommend them to any of my friends and family!
Five Star in Lewisville is a great dealership. My family has purchased 2 new (2016 Explorer and 2017 F-150) and 1 used (2015 Escape) vehicles in the past 1.5 years from this dealership. From the sales to the finance and even the after market crew, I couldn’t be happier. I hate buying cars, but Sam Pack Five Star in Lewisville has taken away my anxiety in the process.
"Zack Perez- Ford Fusion 2017- John Braxton"
Even though I had given a 4 star review on Ford survey- now I give it overall a 5 star rating after Zack went extra mile to help me with questions. He did a great job in answering my questions that I was uncertain such as the appraisal and he treated me with integrity and honesty. He made me feel comfortable asking him any questions I had in mind.
We had a great experience with Xavier and his brother Zach. We did not end up purchasing a car, but they were so professional and terrific. Unfortunately their dealership just didn't have the van we were looking for, but they were diligent in their effort and sincere in truly wanting the best for us. When we purchase again next, they will be the FIRST we call.
Other Employees Tagged:
"Great experience - I would recommend to friends & family"
Zach Perez was a professional who listened & delivered on his promises. He went above & beyond to ensure this purchase an excellent experience for me. He is my "go-to" guy for a new vehicle purchase.