Alex was recommended to me by a few people . I had bought a car 9 years ago said I’d never go back because of the service I had received before . BUT ! I thought I’d give them a second chance and glad I did ! Alex was patient and understanding with the situation I had going on . He worked with me to get me into a car I wanted in my budget. He got thenservice team to do what they needed in a very timely manor and delivered it to my work as well when done . I’d recommend him to anyone who was looking for a vehicle! One happy customer here . Thank you again !
"Excellent customer service"
Our family just bought a Prius 3 from Heritage Toyota with the excellent customer service from Chuck and Andrew from service. They are upfront and honest and fight for the best prices. We were looking at getting an Ioniq for a less money but Chuck and his team came through for us with better pricing and a fair trade in price.
"Excellent service, best price around"
I just had a very satisfying experience at Heritage Toyota leasing our first Highlander (switched from another brand compact SUV). Angus Gunn was very attentive to our specific questions, yet easygoing to work with, from our first meeting and we were able to come to an agreement on the price in just 2 short visits to the dealership. His manager, Megan Terry, was also pleasant, professional, and timely in our negotiation. At the time of signing, I had our 3 children with us which was suboptimal but unavoidable. We were made to feel very welcome by all the staff in the kid-friendly waiting area and Angus and his colleagues worked hard to get us out the door as efficiently as possible.
We were more than happy with our experience and would recommend Heritage Toyota to any locals in the market for a Toyota.
"Great friendly service"
- Chris D
I was referred to Chuck by a friend mine. Chuck was friendly, honest and efficient. I really appreciated him helping us through the stressful process of purchasing a used Highlander. His follow up was just as reliable. Zach in finance was great too! Highly recommend.
"Lengthy but good"
I went through quite the ordeal trying to trade in my old vehicle for a new Toyota Highlander but not at any fault of the nice people at Heritage Toyota. They were all very nice and helpful.
"Best buying experience we have had."
Michael was outstanding from our first phone conversation right through me driving out of the dealership with a New Rav 4. he answered all of our questions with confidence and even contacted service to get answers to questions I had about mechanical components. He is very friendly, patient, and he is a people person. I can't say enough good things about my experience and I am referring everyone I know to Heritage. Our payment went down even with negative equity and I'm back in a Toyota, Thank you Michael and to the whole H Team, You ROCK!!!
Frank and Cora Chiaravalle
Patrick works well with potential customers. He knows his product well and accommodates the client's needs. He avoids the temptation to over pressure just to make a sale, a trait that was appreciated.
"2 thumbs up!"
Casey was by far the best sales rep I have ever had the joy to work with. From the start he was very nice and laid back. Very easy to talk to and made you feel like family and not just another sale. He talked to you like just an average guy and didn't pressure you to buy. I knew what I wanted when I walked in the door. He was able to quickly find what I wanted and I walked out with my new Tacoma! I will work with Casey again for any future needs! Great guy !
- Char C
I found Jason Dillon to be very polite, helpful and patient, which made buying a new car an excellent experience. He went out of his way to make sure I was a happy customer. Thank you Jason for all of your help.
"Great service from Josh!"
- NC & PPV in Burlington, VT
My wife and I had a great experience with Josh Cousino at Heritage. This is the second time we've bought a car from this dealership, and both experiences have been great. Josh is super helpful, knowledgeable, friendly, and hands-off (I've never received a hard-sell at Heritage). He listens to what you want, and then helps you find it. Simple as that.
Nothing but positive things to say. We love our new (new to us, anyway) car, and would not hesitate to return to Heritage and work with Josh in the future.
Zack in financing was also great -- overall, a positive experience. Good people at Heritage.