"Sales consultant Marc Halliday was terrific"
I used the Heritage website for an online quote before coming in. Ed Larkin of that department promptly provided an emailed quote. We had a brief, informative chat, and I then took the quote into the dealership and met with Marc. He couldn't have made the entire process any easier. No muss or fuss. No stalling, or time wasting, just an efficient, professional process centered around what I wanted to accomplish. During the negotiation process, and the delivery, it was clear that he went out of his way to make sure that we were completely satisfied. Based upon my experience with Marc, I can recommend him completely. You can trust him.
I should also add that the finance rep, Zack Roberts made the financing process completely painless. So top marks all around.
"Consistently excellent! "
Rob is wonderful. Truly thinks about what we need and only shows us that. No pressure sales and very honest about what he thinks. We’ve now bought 4 cars from rob and will buy from him as long as he’s around - which is hopefully a long time! I refer everyone I know to him and strongly recommend him to you too! Worth making an appointment and getting him specifically.
"So easy with Jason's help"
Jason was a pleasure to work woth. He found our exact car and made our experience at the deslership trouble free. He understood the vehicle and provided us ample time to discuss the details of the purchase.
"Awesome people and service!"
Marc was wonderful to work with towards getting a new vehicle. He was accurate, friendly and extremely helpful. I highly recommend Heritage Toyota and Marc Halliday as a sales person. I’ve known Marc for a long time and he was great professionally, as well as personally. Zack in Finance was extremely helpful and kind also. Overall great experience here!
Alex was recommended to me by a few people . I had bought a car 9 years ago said I’d never go back because of the service I had received before . BUT ! I thought I’d give them a second chance and glad I did ! Alex was patient and understanding with the situation I had going on . He worked with me to get me into a car I wanted in my budget. He got thenservice team to do what they needed in a very timely manor and delivered it to my work as well when done . I’d recommend him to anyone who was looking for a vehicle! One happy customer here . Thank you again !
"Excellent customer service"
Our family just bought a Prius 3 from Heritage Toyota with the excellent customer service from Chuck and Andrew from service. They are upfront and honest and fight for the best prices. We were looking at getting an Ioniq for a less money but Chuck and his team came through for us with better pricing and a fair trade in price.
"Excellent service, best price around"
I just had a very satisfying experience at Heritage Toyota leasing our first Highlander (switched from another brand compact SUV). Angus Gunn was very attentive to our specific questions, yet easygoing to work with, from our first meeting and we were able to come to an agreement on the price in just 2 short visits to the dealership. His manager, Megan Terry, was also pleasant, professional, and timely in our negotiation. At the time of signing, I had our 3 children with us which was suboptimal but unavoidable. We were made to feel very welcome by all the staff in the kid-friendly waiting area and Angus and his colleagues worked hard to get us out the door as efficiently as possible.
We were more than happy with our experience and would recommend Heritage Toyota to any locals in the market for a Toyota.
"Great friendly service"
- Chris D
I was referred to Chuck by a friend mine. Chuck was friendly, honest and efficient. I really appreciated him helping us through the stressful process of purchasing a used Highlander. His follow up was just as reliable. Zach in finance was great too! Highly recommend.
"Lengthy but good"
I went through quite the ordeal trying to trade in my old vehicle for a new Toyota Highlander but not at any fault of the nice people at Heritage Toyota. They were all very nice and helpful.
"Best buying experience we have had."
Michael was outstanding from our first phone conversation right through me driving out of the dealership with a New Rav 4. he answered all of our questions with confidence and even contacted service to get answers to questions I had about mechanical components. He is very friendly, patient, and he is a people person. I can't say enough good things about my experience and I am referring everyone I know to Heritage. Our payment went down even with negative equity and I'm back in a Toyota, Thank you Michael and to the whole H Team, You ROCK!!!
Frank and Cora Chiaravalle