"Lengthy but good"
I went through quite the ordeal trying to trade in my old vehicle for a new Toyota Highlander but not at any fault of the nice people at Heritage Toyota. They were all very nice and helpful.
"Best buying experience we have had."
Michael was outstanding from our first phone conversation right through me driving out of the dealership with a New Rav 4. he answered all of our questions with confidence and even contacted service to get answers to questions I had about mechanical components. He is very friendly, patient, and he is a people person. I can't say enough good things about my experience and I am referring everyone I know to Heritage. Our payment went down even with negative equity and I'm back in a Toyota, Thank you Michael and to the whole H Team, You ROCK!!!
Frank and Cora Chiaravalle
Patrick works well with potential customers. He knows his product well and accommodates the client's needs. He avoids the temptation to over pressure just to make a sale, a trait that was appreciated.
"2 thumbs up!"
Casey was by far the best sales rep I have ever had the joy to work with. From the start he was very nice and laid back. Very easy to talk to and made you feel like family and not just another sale. He talked to you like just an average guy and didn't pressure you to buy. I knew what I wanted when I walked in the door. He was able to quickly find what I wanted and I walked out with my new Tacoma! I will work with Casey again for any future needs! Great guy !
- Char C
I found Jason Dillon to be very polite, helpful and patient, which made buying a new car an excellent experience. He went out of his way to make sure I was a happy customer. Thank you Jason for all of your help.
"Great service from Josh!"
- NC & PPV in Burlington, VT
My wife and I had a great experience with Josh Cousino at Heritage. This is the second time we've bought a car from this dealership, and both experiences have been great. Josh is super helpful, knowledgeable, friendly, and hands-off (I've never received a hard-sell at Heritage). He listens to what you want, and then helps you find it. Simple as that.
Nothing but positive things to say. We love our new (new to us, anyway) car, and would not hesitate to return to Heritage and work with Josh in the future.
Zack in financing was also great -- overall, a positive experience. Good people at Heritage.
"One became Two"
I ended up purchasing two vehicles on the same day, The staff I dealt with were straightforward answered all my questions regarding vehicles and financial. Great Experience. Wendy
We could not be any happier with our 2018 Toyota Highlander! It was the perfect family car, and we would not have found it without the help of our awesome salesman, Derek Blood! He was super helpful, knowledgable, and made sure we got the perfect car for our family. Derek walked us through all of the best options based on all of our car needs, and helped us to decide what car would suit us best! I would definitely recommend Heritage Toyota to anyone, and also would recommend Derek Blood to anyone who would like a salesman that really listens to you, and has your happiness as his highest priority! Everyone that helped us at Heritage, including the Zack Roberts with the finance team, were super friendly, and helpful!
"Comfortable, easy experience."
This was our second car from Heritage. Marc Halliday was a warm, welcoming presence who helped us find the right car. Even the fellow who did the financing was pleasant. All around it was the best car shopping experience I’ve encountered.
I recommend and will return for the next car.
"Friendly attitudes, easy negotiations and GREAT deals !!"
Working with Derek was effortless and enjoyable. He is very knowledgeable and was able to answer all of my questions. He also really listened to my concerns and took note of the types of things I wanted in my new truck. He made the whole process easy and I believe I got an incredible deal. I would definitely recommend Derek for your car buying experience.