Zack Roberts
Zack Roberts at Heritage Ford
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Zack Roberts | Page 4

General Sales Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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4.9
55 Reviews

I grew up in Rutland County, I have always had a passion for vehicles and enjoy talking to people so naturally I ended up in the car business. Growing up in a small town taught me how important it is to take care of people because your word and reputation mean everything. When I am not at work you can catch me outdoors no matter what the season whether its fishing, hiking, or even snowmobiling. Love being a Vermonter.

Dealership Experience

5 yrs

Industry Experience

8 yrs, 9 mos

Languages Spoken

English English

4.9

55 Reviews

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55 Reviews of Zack Roberts

November 29, 2022

Dealership Rating
Employee Rating

This review will be like many others, I had a great experience buying a new vehicle from Heritage Ford. I worked primarily with Nathan and Theresa, and had a very satisfying experience, but found all t More

by 125Stagecoach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell , Theresa Moss

Nov 30, 2022

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our staff, and that Nathan and Theresa were able to make shopping for and taking home your new Ford a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 16, 2022

Dealership Rating
Employee Rating

Completely satisfied, sales staff is very professional and in sync with all my needs and wishes. I have purchased several vehicles from Heritage Ford and Jake Dwinell has always helped me get what I wante More

by brucetowne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Gary Graham, Jake Dwinell , Shawn Clifford

Nov 17, 2022

Heritage Ford responded

Bruce, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Jake, and that he was able to make shopping for your newest Ford a smooth experience as well. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 12, 2022

Dealership Rating
Employee Rating

This is the true meaning of ‘Customer Service’. Beginning with the internet chat and then in person, I was greeted at the door - met and worked with an exceptional sales representative and sales More

by Sherry.lamora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Michael Stock , Cole Gianotti

Nov 14, 2022

Heritage Ford responded

Sherry, Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with them, and that they were able to make shopping for your new Ford a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

November 06, 2022

Dealership Rating
Employee Rating

We just stopped in on a whim and came home in a new truck! Nathan, Theresa and Zack were all extremely helpful and not pushy at all. We would definitely recommend Heritage to anybody who is looking for More

by barbaradaryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell , Theresa Moss

Nov 07, 2022

Heritage Ford responded

Barbara, Thank you for taking the time to share your feedback, and congratulations on your surprise new truck! We are so glad to hear that you enjoyed working with Nathan and our team, and that they were able to make sure everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 17, 2022

Dealership Rating
Employee Rating

This is our 8th vehicle from Heritage, 4 Toyotas followed by 4 F-150's. The loyalty in our relationship is mutual and I feel as if concerns are theirs. More

by Stevr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Gary Graham, Areg Muradian , Cole Gianotti

Oct 18, 2022

Heritage Ford responded

Thank you for taking the time to share your feedback, and for counting on the H-Team for your automotive needs over the years! We are so glad to that you enjoyed working with our staff once again to shop for your newest truck, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 05, 2022

Dealership Rating
Employee Rating

Everyone in sales, Charlie, Zack, Celeste, made our experience purchasing a certified used F150 a fantastic experience. Charlie is so knowledgeable and helpful from decision making through sale throug More

by Nadg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2022

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with them to shop for your new Ford, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 31, 2022

Dealership Rating
Employee Rating

Our company has purchased two new Ford Trucks from Heritage. For both purchases they were smooth and positive experiences. Clear information, no surprises and nice people on top of it all. Other de More

by APM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2022

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with Bill and our team for all of your fleet vehicle needs, and that he was able to make sure that your recent purchases went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visits, Until then, safe travels!

August 25, 2022

Dealership Rating
Employee Rating

Great experience buying and selling a car at Heritage Ford. The purchase was fast and super easy. I enjoyed the overall experience and would definitely recommend. More

by JARAD.ROACH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell, Theresa Moss

Aug 26, 2022

Heritage Ford responded

Jarad, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 21, 2022

Dealership Rating
Employee Rating

I ordered a Ford Transit Van and worked with Nathan and Zack. I felt well supported in talking through our needs and the features on the vehicle. They helped us get the right build for our needs. We More

by mmval19
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell

Aug 22, 2022

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team, and that they were able to make sure the purchase of your new Transit went smoothly, despite the supply chain delays. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Transit!

July 30, 2022

Dealership Rating
Employee Rating

Heritage Ford provided excellent service when guiding us through the process of purchasing our first truck! We entered the office with very limited knowledge of the truck market, and our salesperson, Areg, More

by meg mahoney
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Areg Muradian

Aug 01, 2022

Heritage Ford responded

Meg, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and our team to shop for your new truck, and that they were able to help you navigate the available options to find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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