"a Sales person who talks straight"
Charlie answered emails, made time to answer questions. Researched options and had a good understanding of what I was looking for to fit my choices and main objective for the purchase.
"fast & easy "
- Mark Sullivan
In my experience buying a car has always been a pain, they made it easy. From start to finish they explained the entire process, and kept me informed along the way.
"Great experience "
I was very pleased with the service. Charlie was great to work with and was willing to help me find the van I wanted. Jannell was the only dealership I could find willing to track down and obtain the van I wanted.
I have recently totalled my vehicle and needed a car . This dealership was very quick in getting me something that was perfect. I would use this dealership in the future
"Great experience at Jannell"
This was my first experience with Jannell Ford and I would definitely recommend them to others. Janice Loud was my first touch point with Jannell and she was fantastic and really helpful once I came in with my kids - setting up whiteboard for them and popping some popcorn. Thank you. Charlie was super patient as I test drove 2 Expeditions with my 3 kids screaming in the background. He was very kind and a pleasure to work with. Thanks Charlie!
"comfortable and knowledgeable"
- the hawaiian
I was contacted by Janice and came in with my granddaughter. Janice and Charlie met us at the door. from then on I knew I was in the right place. we felt comfortable. the process was smooth and quick and easy. Charlie was very upfront about everything. I loved his lowkey personality. comfortable. we bought the right car for us and Charlie showed us how to use accessories and how to drive a Ford Focus. great car. thanks Jannell Ford. Much Appreciated. shout out to Kathy! credit is coming up already!
"Didn't buy anything but still left impressed!"
I scheduled a test drive with Janice Loud and when I arrived the vehicle was already sitting out front. Despite knowing that I was only there for a test drive, Charlie Williams spent close to an hour with me going over the vehicle I had selected as well as others that he felt might fit what I was looking for. At NO point did I feel like I was being pressured into buying anything. I was thoroughly impressed by the level of communication from the staff at Jannell Ford and if I end up deciding on a Ford in the future, Jannell Ford will be getting my business!
"Overall great experience buying a Ford"
We worked with Charlie on purchasing a Ford and he could not have been better. We felt comfortable, and not pressured into anything. The whole staff seemed very friendly and willing to help, especially with having a toddler in tow!
From the moment they immediately returned my initial phone call until I drove out with my new truck I was treated as their prime customer. No high pressure and very accommodating to fully answer all of my questions.
Very easy no hassel dealership went for an oil change and ended purchasing a vehicle. The sales staff and the financial staff are very helpful and not aggressive as some sales people can be