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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,174 Reviews

1,174 Reviews of DCH Kay Honda - Service Center

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May 24, 2024

Dylan was very responsive and informative. Everything was completed on a timely basis All good More

by LEANNE2LUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan.
May 29, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

May 24, 2024

I am very pleased with your service department, you’re thorough & keep me informed on what’s being done. More

by Marywhipple2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

DCH Kay Honda responded

Mary, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

May 24, 2024

Had a vas experience with my car and it wasn’t fixed properly. I was also charged extra for things they didn’t do right at the first place More

by Sharolsanchez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Raymond
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

DCH Kay Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Sharol, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

May 24, 2024

Good quality service overall despite the long wait times. It would be great if oil changes could be quickly like the non-dealer oil lube shops. More

by gfab22704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

May 24, 2024

Very happy with the service I received. I like the communication that was provided during the process of my car repair. More

by Maura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Oliveras
May 29, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

May 23, 2024

Great service, effective and efficient. Speedy and detailed attention. Clean and organized waiting area. Good music More

by Jamilliac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 23, 2024

Super nice personal, I enjoy every conversation that I had with the staff while waiting for my service More

by ONYXG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haniel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Labora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Kourmoz
May 28, 2024 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 23, 2024

Very neat and clean and comfortable. But most of all, very efficient. Service and management are extremely helpful More

by JOSEPHSCALZO03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 23, 2024

As always, fantastic and personal local service. I cannot find the words to express my gratitude. Trustworthy, friendly, professional. Thank you SO very much!! More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Furslew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny O'Beirne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Morgenstern
May 29, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

May 22, 2024

DCH provided me with Great service. Service team were friendly and got me back on the road in about an hour. More

by CHRIS.WESTENDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Oliveras
May 28, 2024 -

DCH Kay Honda responded

Chris, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda; we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director