Friendly Ford, Inc.

Very good service It was a good experience in that I had an issue with the charging system and battery and they took care of it and am back in service with my car. It was a good experience in that I had an issue with the charging system and battery and they took care of it and am back in service with my car. More

oil change and headlamps replacement They did an excellent job and they were also real polite and helpful with everything I needed with a very friendly attitude. I can't say the same abou They did an excellent job and they were also real polite and helpful with everything I needed with a very friendly attitude. I can't say the same about the rest of the dealerships I've been to but I would definitely do business with Friendly Ford again More

Great Dealership Excellent service department, body shop and overall customer service. Have been coming here for years with both our vehicles and always excellent ser Excellent service department, body shop and overall customer service. Have been coming here for years with both our vehicles and always excellent service by all. More

Superior service The entire staff went well above the normal standard of service. This is a rare dealership that truly personifies the meaning of excellence. They trul The entire staff went well above the normal standard of service. This is a rare dealership that truly personifies the meaning of excellence. They truly care about their customers More

Perfect Scott was so professional and friendly. He got all the work done 20 minutes ahead of time. Always great service and a clean car to boot! Scott was so professional and friendly. He got all the work done 20 minutes ahead of time. Always great service and a clean car to boot! More

Great service department repair done RIGHT Scott was very friendly and helpful. My car was fixed on time, at a lower price than the quote and done RIGHT. That is why I bring it to the dealer ra Scott was very friendly and helpful. My car was fixed on time, at a lower price than the quote and done RIGHT. That is why I bring it to the dealer rather than to a independent shop. Thank you service! More

New tires - Ford Edge Thank you for the great service and experience. We brought our Ford Edge in to get four new tires. Kathy in service was very helpful and informative Thank you for the great service and experience. We brought our Ford Edge in to get four new tires. Kathy in service was very helpful and informative - a true pleasure to work with. Thank you again and we will be back in for any other service we may need on the vehicle. More

Turbo engine problems All around great service. Very timely. Great customer service and very pleasant. Thank you so much. There is real truth to the name "Friendly Ford". All around great service. Very timely. Great customer service and very pleasant. Thank you so much. There is real truth to the name "Friendly Ford". :o) More

Grandma's Baby-seat Scare The maintenance crew and the dealership are all wonderful!! Parts of the seat belt system were not working properly, and I would not be able to babys The maintenance crew and the dealership are all wonderful!! Parts of the seat belt system were not working properly, and I would not be able to babysit or transport my 1-year old grandson the next day if it was not fixed. They solved the problem within hours!! Thank You!!! More

Thank You Thank you for the great experience. I have been going to Fair Oaks Ford since 1988. I needed service on my 2010 Focus. Since I live now in Elk Grove V Thank you for the great experience. I have been going to Fair Oaks Ford since 1988. I needed service on my 2010 Focus. Since I live now in Elk Grove Village, Friendly Ford was much closer. My experience was awesome. Everyone is very friendly, my car runs great now. I was very happy I gave Friendly Ford the opportunity to work on my car and will definitely be back. More