Jones Ford Casa Grande
Casa Grande, AZ
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I bought a 2022 F150 Ford from Vinson tried to get a hold of the service department I’ve called after buying the truck no call back I don’t understand why they won’t call me. It sucks I don’t understand why of the service department I’ve called after buying the truck no call back I don’t understand why they won’t call me. It sucks I don’t understand why they won’t talk to me on the phone won’t return my calls at all, I want to know about the service spent $2800 on supposed to be the best care for the truck but I can’t get no answer or nobody to call me just the questions that I have about it but they say that that’s the best Jim WAINSCOTT More
Happened today may 3rd asked for help from salesman I bought from Rick h had serious problem with my 2022 f150 needed help couldn't get service for a few weeks couldn't wait that long went to another dea bought from Rick h had serious problem with my 2022 f150 needed help couldn't get service for a few weeks couldn't wait that long went to another dealer for help got it fixed asked him to help me with resetting up my navigational app and was told to go have the other dealer and walked off mad and very rude have bought my last 2 new trucks with jones ford won't ever go back More
They took the time to find the truck that I wanted the color that I wanted the options that I wanted and the warranty that I wanted with a great price and great professionalism could’ve been any happier color that I wanted the options that I wanted and the warranty that I wanted with a great price and great professionalism could’ve been any happier More
Yes I bought a vehicle from this dealership, yes I got screwed over. I have tried multiple times to get things corrected and fell on deaf ears. I was never informed about the accidents this vehicle had, screwed over. I have tried multiple times to get things corrected and fell on deaf ears. I was never informed about the accidents this vehicle had, never supplied with the full inspection report, FLAT OUT LIED TO ABOUT THE SAFETY OF THE VEHICLE. I HAVE ONLY PUT ROUGHLY 3500 MILES ON TRUCK SINCE I BOUGHT IT AND THE BRAKES ARE TOTALLY SHOT, check engine light says it needs 4 injectors, battery light always stays on- charging system doesn't work properly, both front door windows barely open and close, yes the truck had low miles on it and body is in great shape for it's age. There is some kind of external plug in underneath the truck all tied up in a plastic bag. while I was driving the truck home I was smelling a stale odor, ( When they detailed the truck,they flooded underneath the carpet. I had to remove all seats and carpet to drain and suck up all standing water. When I tried to contact the salesman he told me they weren't going to put money into the necessary repairs because that's why I got it for a cheaper price, but yet they NEVER DISCLOSED TO ME ABOUT ALL THE MAJOR DEFECTS. WHEN I TRIED TO CONTACT THE MANAGER OR OWNER ALL MY CALLS HAVE BEEN IGNORED. I THOUGHT I was getting a good deal on this vehicle, but instead I got burned!!! I don't recommend this dealership to anyone!!! Now I have to replace the brakes all the way around, replace the injectors, replace both front door window regulator, tear out the headliner and find what's leaking in the roof, fix all the bad wires underneath the truck. With everything that needs to be done to make the truck safe to drive and run properly it will cost me around 5000.00. I WILL BE SEEKING LEGAL ACTION AGAINST THIS DEALERSHIP!!!! DON'T BUY ANYTHING FROM THIS DEALERSHIP !!!!!!!! More