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Norris Honda
Baltimore, MD
218 Reviews
Norris Honda has been a locally owned and operated dealership group since 1917. In addition to being one of the longest-standing dealerships in Maryland, Norris Auto Group has also been named to the Inc. 500 | 5000 list twice, making us the fastest-growing dealership group in Maryland. At Norris Honda, we genuinely care about our customers. All of our employees, from our owner down, listen to you and will act on what we hear. Our mission is to provide the best product, price, and service in a way that results in unsurpassed customer and employee relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 218 reviews
February 20, 2024
I bought a,21 jeep gladiator from the used car division. Sales side crew awesome. The jeep had the service start/stop system light on. When I got the vehicle back the light came back on after 10min of Sales side crew awesome. The jeep had the service start/stop system light on. When I got the vehicle back the light came back on after 10min of driving. I called the service depth to advise them and had to leave a message. That was approx 1600hrs. No response as of 1900hrs. Driving the vehicle that evening the headlights and interior light were pulsating. I popped the hood when I got home to find the positive side of the battery loose and the negative side nit even connected. I will not be returning to this service center ever. More
by Fire8909
Employees Worked With
Service dept
Helpful February 18, 2024
Eric Molesworth clearly listened to the type of vehicle I wanted and delivered on so many levels. He genuinely explained every aspect of the transaction and answered all my questions often at odd and late ho wanted and delivered on so many levels. He genuinely explained every aspect of the transaction and answered all my questions often at odd and late hours of the day. He went above and beyond what I expected and I simply Love my HR-V. The dealership was nice and clean, well lit and everyone was friendly. Thanks Eric. More
by kellykran1113@gmail.com
Employees Worked With
February 17, 2024
Amazing, awesome, i have been their customer from last 11 years, good service, good people years, good service, good people More
by Sagarbdrshah
Employees Worked With
February 16, 2024
Easy buying experience and continued customer service months after purchase making sure the vehicle continues to perform months after purchase making sure the vehicle continues to perform More
by smaggio
Employees Worked With
February 15, 2024
Eric went over a beyond to make sure that I was satisfied with my purchase. He is amazing to work with and very responsive. with my purchase. He is amazing to work with and very responsive. More
by Harut
Employees Worked With
Other Employees :
Brian Chaillou
February 14, 2024
The dealership is very clean and everyone was polite and professional. They answered all my questions thoroughly. Eric was extremely helpful and listened to our needs and helped us with our lease professional. They answered all my questions thoroughly. Eric was extremely helpful and listened to our needs and helped us with our lease More
by devildog1983
Employees Worked With
February 13, 2024
It’s my second car I purchased from Norris Honda. I can’t compliment enough of the costumer service they provide…. Thank you Sean I can’t compliment enough of the costumer service they provide…. Thank you Sean More
by pwan371
Employees Worked With
February 12, 2024
The dealership is interested in making the customer feel appreciated. They work to structure the deal so the customer is happy. My sales rep understood my wants and made them happen. appreciated. They work to structure the deal so the customer is happy. My sales rep understood my wants and made them happen. More
by jeffreyl12
Employees Worked With
February 12, 2024
The easiest and quickest car buying experience I have ever had. Everyone was very friendly and genuinely cared that I drove home in the best vehicle for my needs. ever had. Everyone was very friendly and genuinely cared that I drove home in the best vehicle for my needs. More
by sbpfarr
Employees Worked With
February 12, 2024
Such an easy dealership to work with. They work hard on getting you the best finance rates & they get you in and out. They work hard on getting you the best finance rates & they get you in and out. More
by AMYSOHAIL
Employees Worked With
