O'Donnell Honda
Ellicott City, MD
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927 Reviews of O'Donnell Honda
It was a pleasure buying from this dealer the salesman Stanley was great explaining every detail about the car and the fiancé guy was great Stanley was great explaining every detail about the car and the fiancé guy was great More
Shayne Wilson gave a better deal on an upgraded trim Pilot than one we had made on a base model at another dealership and had placed a deposit. We were pressed for time as our previous car was totaled a Pilot than one we had made on a base model at another dealership and had placed a deposit. We were pressed for time as our previous car was totaled and insurance rental ran out, so Shayne made arrangements for a loaner until our Pilot arrived at the lot. All went smoothly. More
The sales experience was great. Very responsive to emails and phone calls. After much internet research O'Donnell also had the best pricing and inventory. Very responsive to emails and phone calls. After much internet research O'Donnell also had the best pricing and inventory. More
I have bought 2 Honda CR-Vs from O'Donnell Honda, and both experiences were very professionally handled. I have nothing but respect for the salesmen and their knowledge and professionalism. The service both experiences were very professionally handled. I have nothing but respect for the salesmen and their knowledge and professionalism. The service department is another reason I came back to buy a 2nd CR-V; generally caring about the customer's needs and knowledgeable about the cars they service More
Very easy process buying a new CRV. I would highly recommend working with Shayne Wilson. He made it very easy and less stressful. I would highly recommend working with Shayne Wilson. He made it very easy and less stressful. More
Great dealership with great customer service and professionalism that is unmatched. Would recommend to anyone that wants excellence when buying a car! professionalism that is unmatched. Would recommend to anyone that wants excellence when buying a car! More
Alex was great to work with, very responsive. They had the vehicle I wanted and I got great deal. The accessories I wanted had to be ordered and I look forward to the same great service when i br They had the vehicle I wanted and I got great deal. The accessories I wanted had to be ordered and I look forward to the same great service when i bring the vehicle back to have them installed. I don’t buy new cars often, but the next one I buy will likely be from O’Donnell. More
We bought new Michelin tires in 2019 . .. hardly drove during the COVID Pandemic ... dealer service center told us in Dec 2023 we needed brand new tires costing $1,000. We balked because w .. hardly drove during the COVID Pandemic ... dealer service center told us in Dec 2023 we needed brand new tires costing $1,000. We balked because we knew we had plenty of tread on the tires. A month later we went to an independent car service business and they told us we still had about 1/2 of our tread left on our tires. We'd be very cautious to accept any service recommendations from this dealership, unless you want to be screwed out of your money. More
This was my first purchase from this dealership. Shayne Wilson made my experience to be pleasant and not overwhelmed. He was super chilled and transparent with everything about getting my new car. S Shayne Wilson made my experience to be pleasant and not overwhelmed. He was super chilled and transparent with everything about getting my new car. So far this was the best experience I had from the first time buying a car from a dealer. More
Recently purchased my 6th vehicle from this dealership; my business fleet uses Honda, so we purchase regularly. Have worked with Shayne Wilson on the few most recent; this dealership delivers what they pr my business fleet uses Honda, so we purchase regularly. Have worked with Shayne Wilson on the few most recent; this dealership delivers what they promise. The cars are listed accurately online, no hidden fees, and they make it easy to do business with them. None of these things are true at most dealerships, sadly. Glad to have found them and would recommend both Honda and this dealership. More