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Ourisman Honda of Laurel

Laurel, MD

4.7
143 Reviews
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3371 Fort Meade Rd

Laurel, MD

20724

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Showing 143 reviews

May 15, 2024

The facilites were clean and my car was serviced very quickly. The technician advisors were also courteous and helpful. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
May 10, 2024

Our rep Sarah was nice and had everything ready for us. The wait time was a little longer than expected as there were many people . But overall we had a good experience and got the car we wanted at a reaso More

by Prb_giri
Recommend Dealer
Yes
Employees Worked With
Sarah
May 10, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Sarah provided you with excellent service and made sure everything was ready for your visit.

May 08, 2024

Came for an oil change and to check for a screeching sound from my brakes. Only charged me for the oil change and didn’t try to charge me for any unnecessary services or try to pressure me into any type More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
May 08, 2024 -

Ourisman Honda of Laurel responded

Great to hear you had a positive experience! It's refreshing when a service center prioritizes honesty and customer satisfaction. Thanks for sharing!

May 06, 2024

Malik and Taji the help Taji and Malik gave me was invaluable. They did an excellent job of explaining my options and completing my purchase. They were both very patient and professional. More

by Victoria Mellor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik Khan and Taji
May 07, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for taking the time to share your experience with us! We're delighted to hear that Malik and Taji were able to provide you with invaluable assistance and make your purchase experience excellent

May 04, 2024

Scheduled an install at 10am with Chris in service. Chris was great and told me it would take an hour fifteen max. Right on schedule as I departed 11:15. Highly recommend using this dealership for serv More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 07, 2024 -

Ourisman Honda of Laurel responded

Thank you for sharing your experience with us! We're thrilled to hear that Chris from our service team provided you with great assistance and accurately estimated the wait time for your install

May 03, 2024

Mr.Taji excellent customer service.. Mr.Avalon wonderful service. Really recommend them.Left the dealer very satisfy. More

by contrerasliliana634
Recommend Dealer
Yes
Employees Worked With
Taji
May 07, 2024 -

Ourisman Honda of Laurel responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that Mr. Taji and Mr. Avalon provided you with excellent customer service and left you feeling satisfied with your experience at our dealership

May 01, 2024

The service department was very professional and the service was complete and very timely. The car was returned clean with all the services completed. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Ourisman Honda of Laurel responded

Thank you for your kind words and a 4 star review. See you soon.

April 30, 2024

Oil & filter change…2015 Honda Fit EX…$59. 95 advertised price…$76.74 Final Price…Was told before wok started. More

by kadovp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Apr 30, 2024 -

Ourisman Honda of Laurel responded

Thank you for bringing this matter to our attention, and we sincerely apologize for any confusion regarding the pricing of your recent oil and filter change for your 2015 Honda Fit EX. Please contact our service manager Bill Lavin 2 blavin@ourismancars.com if you need anything else.

April 30, 2024

Chris was very helpful in scheduling and arranging shuttle transportation during Honda my repairs. Although I had a nice experience, I won't drop off my vehicle on a Friday due to leaving it for a who More

by susan.ardolini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Platon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ourisman Honda of Laurel responded

Thank you for taking the time to share your experience with us! We're pleased to hear that Chris provided you with helpful assistance in scheduling.

April 30, 2024

Recently I purchased a vehicle from Orisman Honda of Laurel, and I was impressed with how smooth and fast was the transaction. Everyone from the salesman Lelvin to the sales manager Bruno were excellent More

by Sandy Duran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lelvin Perez, Bruno Rodriguez
Apr 30, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your vehicle purchase journey with Ourisman Honda of Laurel was smooth and efficient.

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