Safford Brown Honda Glen Burnie

First of all, everyone I dealt with was very polite and pleasant. I submitted my car via Car Gurus to sell, and Safford Brown came back immediately (and yes, I know it's automated based on my input) with t pleasant. I submitted my car via Car Gurus to sell, and Safford Brown came back immediately (and yes, I know it's automated based on my input) with the best offer (more than $44,000). I clearly specified the actual mileage and condition of the car in Car Gurus. After arriving at the dealer and their test drive/appraisal (which took about 20 minutes), the best they would offer was $32,000. I asked why the huge drop in price and was told that the mileage on the car warranted the deduction. Beware this dealer! A reduction based on an already known mileage known seems to me to be the bait and switch routine. More

We had an excellent experience shopping for a new car at Brown’s Honda. Our Sales Consultant Kenny Taiwo made the experience stress free. He was knowledgeable and pleasant and we love our new Honda Accord. Brown’s Honda. Our Sales Consultant Kenny Taiwo made the experience stress free. He was knowledgeable and pleasant and we love our new Honda Accord. Thanks Kenny! More

Great store! Bought my new Civic here last week. Easy experience and great staff! Jake really helped me get the color I wanted, thank you! The store manager Dus Bought my new Civic here last week. Easy experience and great staff! Jake really helped me get the color I wanted, thank you! The store manager Dustin greeted me actually and made me feel welcome. Thanks again, I will be back to help my sister get a car. More

Safford Brown Honda Glen Burnie is very shady and deceptive. Tried to charge me over $1,500 for brake work when some of the work completed had already been covered by insurance, then took a month to deceptive. Tried to charge me over $1,500 for brake work when some of the work completed had already been covered by insurance, then took a month to provide the proper paperwork and documentation to the adjuster with me having to waste time and reach out almost daily. Lastly, they had lied to me saying the insurance denied covering what I had to pay for when in fact they had not sent anything to the insurance for those repairs then told me that damage was possibly caused by my accident but then turned around and told the adjuster it was unrelated so I wouldn’t be reimbursed by my insurance. This dealership is incredibly deceptive and shady, and full of liars like Philip O’Connor a manager and Jennifer a service advisor who were the main contributors to the issues I had here. Will never return and suggest you find anywhere else and not get ripped off by these scammers. More

Great Experience! Second car I've got from these guys! Ask for Eli. Thanks to the store manager Dustin! Second car I've got from these guys! Ask for Eli. Thanks to the store manager Dustin! More

Got a great car at this Honda store! Great experience too! The staff was extremely helpful and the store manager Dustin Smith really took time to help me. My salesperson Eli was very Great experience too! The staff was extremely helpful and the store manager Dustin Smith really took time to help me. My salesperson Eli was very thorough and didn't rush me. Thank you gentlemen! More

the dealership is cheap; disorganized and is unable to provide simple customer service. I have purchased several cars for Browns. And I will NEVER buy a car from them again! provide simple customer service. I have purchased several cars for Browns. And I will NEVER buy a car from them again! More

Malik and Clarence is the best. Everything was quick and easy. Brought my friend as a referral to buy his car. Sales manager experience was great. Dustin Smith was very helpful in t Everything was quick and easy. Brought my friend as a referral to buy his car. Sales manager experience was great. Dustin Smith was very helpful in the car buying process and was not pushy. The best experience you should get going to any dealership. More

Malik and Clarence gave excellent customer service broke down everything to me and got me my first car and was very helpful would definitely recommend. down everything to me and got me my first car and was very helpful would definitely recommend. More

Malik is one of best individual to deal with in car business. Please ask for Malik Khan in finance. Thank you! business. Please ask for Malik Khan in finance. Thank you! More