Southern Chevrolet

Internet Sales Team-Best!, financial team - awesome! Even met the man in service/maintenance before we left-Friendly. After a rocky start we met our perfect match in a salesman. I was looking for a Jeep (s met the man in service/maintenance before we left-Friendly. After a rocky start we met our perfect match in a salesman. I was looking for a Jeep (sold before I got there), that is what drew us to Hall, however Tracy matched me to a Trailblazer, he listened to what I said, what I wanted, and generally made my family and me feel like he was really interested in what I needed. This dealership is super busy! Busy means satisfied customers! I will go back in the future, my son will go back when he is ready to buy a car from Tracy, my husband will go back when he needs a vehicle! That is how comfortable Tracy made us feel, didn't seem about how much he could make it seemed to be about US! (not too common in this economy)! No, I do not live anywhere near this dealership or in the area(3 hours away), glad I made the trip! 2 free oil changes, state inspections for life and the feeling like I wasn't just padding the salesman's pockets-we got what we paid for no doubt about it! Thanks to all of Hall Chevrolet! More

Hall chevrolet and Jerry made my first time car purchase a smooth process and was a very big contrast to salesman I had dealt with earlier and were more concerned with pressuring me into a sale than my comf a smooth process and was a very big contrast to salesman I had dealt with earlier and were more concerned with pressuring me into a sale than my comfortibility and satisfaction. Jerry and staff made me feel right at home and put me into a vehicle that matches my personality and was within a reasonable price rangefor me. Needless to say I will be doing business here again in the future. More

Mr. Stanley Smith is how a true sales agent should be, excellent customer service! I arrived at the dealership 30 minutes before closing time, although late, he provided all the info I needed to get educa excellent customer service! I arrived at the dealership 30 minutes before closing time, although late, he provided all the info I needed to get educated with the changes made to the new 2011 Dodge Charger. I then test drove their RT model and at 11:30 PM I was signing the paperwork. The whole staff was friendly and courteous. I definitely will return to this dealership for future vehicle purchases. More

Edward Walker was extremely polite and a great salesman. Great salesman. I bought a vehicle and signed what they told me was all the paperwork, only to have to come back two more times because one form wasn Great salesman. I bought a vehicle and signed what they told me was all the paperwork, only to have to come back two more times because one form wasn't covered and on another, a signature was missed. More

Dealer promised 4 new tires on a used car as part of the deal. On pickup the front two appeared new, the back two appeared new but the low profile of the car hid the inner tire wear of the rear tires. Asked deal. On pickup the front two appeared new, the back two appeared new but the low profile of the car hid the inner tire wear of the rear tires. Asked the sales person and he said yes they were new. Discovered the lie after two months when tire air pressure warning light came on for the rear tire. Once tire was removed it was evident that the rear tires needed replacing as the wear bar was showing. The front tires truned out not to be new either since no warranty could be provided when requested. Contacted sales manager and general manager and they believe the salesman over us. Won't honor the deal since it was never put in writing. So much for trusting someones word. Reccomend another dealer but if you absoltuely have to deal with these people get it in writing! More

Even though Jerry was our salesman (and he was awesome) the entire staff was friendly and welcoming. Couldn't have asked for a better, more pleasant car buying experience. They worked with us to get the the entire staff was friendly and welcoming. Couldn't have asked for a better, more pleasant car buying experience. They worked with us to get the car that we wanted with payments we felt were reasonable, being $1000 cheaper than a competing dealership. More

Steve was very understanding of our needs and very friendly we got more then we expected. He made sure he found us what we wanted and did it on the 1st try,Could've asked for a better saless Consultan friendly we got more then we expected. He made sure he found us what we wanted and did it on the 1st try,Could've asked for a better saless Consultant...... :-)Thanks Steve and Hall Chevrolet you guys are great.....:-) More

Ed was great; however, the process really went way too slow when we were ready to buy the vehicle. Need to improve on backside administration to get customer out the door and driving away in new vehicle. slow when we were ready to buy the vehicle. Need to improve on backside administration to get customer out the door and driving away in new vehicle. The options video that was show almost made me get up and leave dealership. It was low budget and made me angry that I was being made to watch it. More

The internet sales team at Hall chevrolet was great from beginning to end. On jan 3 2011 I visited this location to inquire about this 2009 chevy malibu.A salesperson named AJ helped me get the car that I W beginning to end. On jan 3 2011 I visited this location to inquire about this 2009 chevy malibu.A salesperson named AJ helped me get the car that I WANTED I was very impressed on how everyone worked together and how fast the process was. This was my first time buying a car and I am glad that I drove from va beach to western branch :o). I will recommend this location to anyone who is looking for a new or used car. I thank everyone at Hall chevy in western branch for giving me a chance because I probably would not have had the same results anywhere else. More

Edward was great! He was not pushy at all and I did not feel pressured to buy my vehicle on the spot like most dealerships. He was very friendly and accomodating and helped me find a car I LOVE at a price feel pressured to buy my vehicle on the spot like most dealerships. He was very friendly and accomodating and helped me find a car I LOVE at a price I was happy with. Would definitley reccoment Eddie and the other members of the sales team to friends! More