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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
796 Reviews
Call Service Center (757) 233-8120

796 Reviews of Southern Chevrolet - Service Center

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May 29, 2024

Great service. Stephen was a great help. For future reference the minimum requirement is excessive! More

by oasiv85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
May 29, 2024

Dee Dee was super in keeping me informed on the maintenance of my vehicle until the problem was successfully repaired. More

by ADIXON1419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Dee
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Helpful
May 27, 2024

This chevy dealership has always been my favorite to bring my truck to. I can't imagine taking my truck anywhere else. More

by chrisarudisill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Affleck
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May 29, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 26, 2024

I went there and they turned me away cause my check engine light wasn't on even though the vehicle I purchased was acting funny...so I have nothing good at all to say about their service dept More

by cpeace30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Southern Chevrolet responded

"Cpeace30" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
May 26, 2024

Everybody was great. Helpful, courteous and professional. Southern has a customer for life in me. More

by MSHABER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kuther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
May 26, 2024

Servicio al 100%, profesionales, rápidos en conclusión tienen todo lo que un cliente puede pedir More

by fuentesalfredo709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
May 25, 2024

Excellent service. Was in and out in a timely manner and was able to get some work done while waiting. More

by ajwsw11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The african american gentleman, Nancy and Steve in Service Dept.
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May 29, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
May 25, 2024

Great service at yhe Service Department. I eas really please with thr Service Department, especially DeeDee. Shr eas outstanding keeping me updated on details of my car repairs. More

by edwardfhutto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEEDEE
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May 29, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
May 25, 2024

i originally went in for routine service, oil change and tire rotation. But the check identified some other work to be completed. this was conveyed by SMS text and I was able to respond in kind regarding More

by Ajbsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Calvin Affleck in Service, not Steve Harvell as listed in the pulldown.
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May 29, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
May 25, 2024

They were very fast and very polite I like the new service clerks they are way nicer than the last crew More

by rlfoster0985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know noones name
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May 29, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
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