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eCarOne

Plano, TX

4.8
2,392 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,392 reviews

June 01, 2024

I had a really good car buying experience. To me, for a car dealership, the atmosphere was comfortable and relaxed. What most impressed me was the quality of the inventory. The lot was heavy w More

by Smick0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Easy process. Vinh was great to work with. Full transaction was able to quickly be executed entirely remotely. More

by Tremain.williams787
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Honest easy transaction… well informed about the car. Would use again. Finance very good as well More

by dr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

I enjoyed my experience working with everyone here no hassle or stress! Thanks for the smiles and the welcoming atmosphere, it made my 50 minute commute well worth it. More

by Hugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessi Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Process was quick and painless. Low pressure. Great prices. Friendly staff. Terrible follow through. Great experience completely ruined by refusal to submit paperwork for tax credit More

by tesla-sh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ash Osman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

eCarOne responded

Hello Stephen - We apologize that you feel that the great experience was ruined. Unfortunately, we cannot apply for tax credits via the Clean Vehicle Tax Credit program because our application is still pending with the IRS as are many other dealers across the country. We applied early this year and are still waiting, as nothing is fast with the IRS. Our team is aware of this and should have communicated this to you before the sale if the question came up, if you were told otherwise please reach out to me to discuss. Michael, GM Michael@eCarOne.com 972-403-4702.

May 28, 2024

Great dealership with awesome car collection Customer service was excellent Kim was helpful as well as the finance department More

by Muath8381
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

I had an excellent vehicle purchase experience with Kim Tran at eCarOne. Kim’s professionalism, deep inventory knowledge, and attentive customer service made the process smooth and stress-free. She handled More

by Obi Mba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Paul was our salesman, we traveled from Houston to pick up my vehicle. Mostly everything was already taken care of before we got there, so we spent less than an hour and a half signing papers, going over t More

by marilynlilly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Smooth and easy! Definitely recommend! Great car buying experience. I would definitely buy from eCarOne again More

by Christopher N.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Tanner was amazing to work with, super personable and helped find the perfect car for us More

by Tonyyanniello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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