Bruce Hanson
Bruce Hanson at Flood Mazda
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Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
175 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

19 yrs, 5 mos

Industry Experience

41 yrs, 5 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

175 Reviews

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175 Reviews of Bruce Hanson

May 28, 2024

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Employee Rating

I came in for an emissions test after a disaster Midas experience the emissions period before. The emissions experience was so good at Flood Mazda I started servicing my F150 there (wasn’t thrilled with F More

by nordmarks
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , No experience with anyone else

May 21, 2024

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Responsive, helpful, good info and good rep to work with. Bruce and Steven are great. As is Bill. More

by jgeary31
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, William Albro

May 21, 2024

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We dealt with Tony and Cody. Not sure who Bruce is but I’ll assume he was the technition. Everyone was punctual, courteous, responsive, informative and a pleasure. Thanks. More

by JBOUCHARD1
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Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

May 20, 2024

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We dealt with Tony and Cody. Not sure who Bruce is but I’ll assume he was the technition. Everyone was punctual, courteous, responsive, informative and a pleasure. Thanks. More

by JBOUCHARD1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

May 19, 2024

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Great service and very helpful. Very friendly and personable.. reasonable and prompt with service. Thx More

by CABCAH13
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, William Albro

May 18, 2024

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service was great Bruce went out of his way to help and to service my vehicle My vehicle was fixed in no time at all AND HE WAS GREAT IN EXPLAINING WHAT OTHER SERVICE I may need in the future!!!! Bruce is More

by PGAROFALO7
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

May 18, 2024

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Very friendly staff . Throughly pleased with the work done on my car. Clean and neat facility. More

by DHCROWELL1990
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, William Albro

May 13, 2024

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Great service department. I have a non Mazda vehicle and this is where I bring it for service. More

by EGOTHBERG
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, William Albro

May 17, 2024

Flood Mazda responded

Good morning Thank you for the 5-Star review! We appreciate your business and choosing Flood Mazda for your auto motive needs. We look forward to serving you again in the future. Don't hesitate to reach out with any questions. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

April 21, 2024

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Everyone is very professional and helpful. Especially my service advisor, Steven, He always does his best to get me in and out in a timely matter. He explains everything well. The waiting More

by SUMMERFUN91
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Recommend Dealer
Yes
Apr 23, 2024

Flood Mazda responded

Good morning, Thank you for the positive review and thank you for being a valued customer. Our goal is 100% customer satisfaction here at Flood Mazda. We want every experience to be "five Star"! We are happy that you chose us for your automotive needs. We look forward to your next visit with us. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

March 15, 2024

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They are always professional and get me in for an appointment when I need one More

by denny
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Apr 04, 2024

Flood Mazda responded

Good morning Thank you so much for the positive review! We appreciate your business and were happy to help out! Our goal is 100% customer satisfaction. We look forward to seeing you again in the future. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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