Cassidy Vaughn

Our car buying experience with Cassidy was fantastic! He was friendly, flexible and knowledgeable and worked with us to get a great deal on our new Subaru. The dealership was clean and Gretchen in financ He was friendly, flexible and knowledgeable and worked with us to get a great deal on our new Subaru. The dealership was clean and Gretchen in finance was also great. The only downside was that there were several occasions where the manager called or pulled our salesman aside interrupting our questions and forcing us to wait 45 mins in the lobby. We will shop with Premier Subaru again but hope for less interruptions from the guys at the desk. More

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The dealership was very clean and straight forward. Left with my brand new car in 2 days Left with my brand new car in 2 days More

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Good Afternoon Sitting with Cassie was and is a definite pleasure. He loves to talk and has a great personality which makes him very likable. He works hard to make his customers happy and he was ex definite pleasure. He loves to talk and has a great personality which makes him very likable. He works hard to make his customers happy and he was extremely gracious when I arrived to pick up my car and then told him I forgot the Bill of Sale for my trade in. He drove back to my home with me to get the Bill of Sale, which made his day hectic as he had other customers coming in. Yet, he managed and ended up juggling between the two of us as a result of my forgetfulness. But, it actually worked out and I and the other customer became friendly while Cassie was bouncing between the two of us. I call that a win win! I’m going back to meet with him to take care of loose ends and to be tutored again on particulars regarding my car, of which, I may say he offered to do. I look forward to meeting with him again next week, he is a definite asset to the dealership! More

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Dealing with Premier Subaru Middlebury was extremely pleasant. Cassidy went above and beyond helping me. Would highly recommend this dealership. Everyone was professional. pleasant. Cassidy went above and beyond helping me. Would highly recommend this dealership. Everyone was professional. More

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We were so happy with the whole process of buying a car at Premier Subaru Middlebury. Cassidy Vaughn was very friendly and helpful in making our decision to purchase a Subaru Crosstrek for our daughter’s f at Premier Subaru Middlebury. Cassidy Vaughn was very friendly and helpful in making our decision to purchase a Subaru Crosstrek for our daughter’s first car. . He helped us find a car that we love and made the actual sale and paperwork quick and easy! We highly recommend him! More

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Great experience from beginning to end! My salesperson, Cassidy Vaughn met my expectations & delivered a really pleasant experience! I was looking for a Crosstrek (my 1st SUV) & Cassidy was My salesperson, Cassidy Vaughn met my expectations & delivered a really pleasant experience! I was looking for a Crosstrek (my 1st SUV) & Cassidy was extremely knowledgeable on all the features (way more than my previous car) of the Crosstrek I not only test drove but purchased! It was a one & done deal! Also, I had a tour of the back of the house, the repair center with 18 bays (I think it was) & was impressed with the cleanliness & the operation. I've only had my Crosstrek 3 days now but so far so good! Cassidy told me to call him anytime if I have any questions & that's comforting to know. I'm 😊! More

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Cassidy Vaughn was friendly and pleasant to work with, answering all of our questions and guiding us through the sales process. Didn't feel rushed while looking at various models. Juan Peguero walked answering all of our questions and guiding us through the sales process. Didn't feel rushed while looking at various models. Juan Peguero walked us through the financials and did a fine job explain all the details. Carlos Batista was thorough and patient walking my wife through the various screen displays and their applications. Great job by all! More

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Great service and pleasant to deal with the salesman Cassidy. Went out of his way to get me exact the car I wanted. Highly recommend Cassidy. Went out of his way to get me exact the car I wanted. Highly recommend More

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My first visit to Premier Subaru, Middlebury CT, was worth my travel. I found their approach through the entire sales process to be welcoming, helpful and patient. worth my travel. I found their approach through the entire sales process to be welcoming, helpful and patient. More

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As a first time Subaru owner, I am very pleased with my new purchase at Premier Subaru in Middletown. From the time I stepped onto the lot to the end of the transaction, all of the staff, from Cassidy, the new purchase at Premier Subaru in Middletown. From the time I stepped onto the lot to the end of the transaction, all of the staff, from Cassidy, the sales rep, to Gretchen, the financial manager, made me feel welcome. Both Cassidy and Gretchen were wonderful: knowledgeable, enthusiastic, yet never pushy, and always willing to answer any questions. As someone new to all the newer technology in today's vehicles I felt very comfortable asking questions and confident that Cassidy and Gretchen could provide the answers I needed, and in a kind and respectful manner. (I must mention that before deciding on a car I visited a different dealership by another maker which was a night and day experience.) I sincerely and highly recommend Premier Subaru and its staff as your first and only stop when shopping for your next vehicle. More

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