Eleanor Carrano
Eleanor Carrano at Premier Subaru
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Eleanor Carrano

Customer Service Representative

Premier Subaru

155 North Main Street
Branford, CT 06405

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4.9
21 Reviews

Dealership Experience

2 yrs, 5 mos

4.9

21 Reviews

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21 Reviews of Eleanor Carrano

June 08, 2024

Dealership Rating
Employee Rating

Our experience at Branford Premier Subaru has been excellent. Honestly, this was a very different experience than what we are used to. There’s a defense mechanism you develop over time with car deale More

by michellebriggs63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 27, 2024

Dealership Rating
Employee Rating

Everyone was very attentive from the moment we walked in the door to the day we picked up the car. Matt, Eleanor and Andi are standouts! More

by Janet
Recommend Dealer
Yes
Mar 29, 2024

Premier Subaru responded

Hi Janet, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2024

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Employee Rating

I knew what I wanted, so it made things easier. Our sales consultant, Michael Vitolo, was extremely, knowledgeable and professional. He took the time to explain thoroughly everything we asked . More

by marshamary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Taylor Frawley, Michael Vitolo

Feb 22, 2024

marshamary responded

Very pleasent experience, I will highly recommend your dealership, and Mike Vitolo our sales consultant.

Feb 22, 2024

marshamary responded

Very pleasant experience. I will highly recommend your dealership, and Mike Vitolo, our sales Consultant. Sincerely, Marsha Hendren

January 12, 2024

Dealership Rating
Employee Rating

We loved the people and service that are provided at Premier. They always take care of our needs and explain our options. More

by david921
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Simone

Mar 02, 2024

Premier Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 31, 2023

Dealership Rating
Employee Rating

The deal went smooth no pressure to get anything you did not want the sales person was nice ! More

by marksoleck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andi Vilches, Jack Basciano , JJessica Venditto

Jan 03, 2024

Premier Subaru responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2023

Dealership Rating
Employee Rating

I've bought many Subaru's from Premier Subaru and sent family and friends as well. Premier Subaru is a model for which all dealers should strive to achieve. Best car dealership I've ever experienced More

by michael.mcintyre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2023

Premier Subaru responded

Michael.mcintyre, thank you for your kind words and this wonderful review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 14, 2023

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Employee Rating

Very easy to work with, they listen to you! I've never had an easier experience. More

by Hota323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andi Vilches , Juan Peguero, Phill Simone

Nov 16, 2023

Premier Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 01, 2023

Dealership Rating
Employee Rating

Idly efficient with state of the art technology. A helpful sales staff that always dealt with any problems bringing it to positive outcomes. An efficient and communicative service department, very a More

by Arnold Gorlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Premier Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 15, 2023

Dealership Rating
Employee Rating

Attentive staff, efficient, extremely friendly and quick transaction with the finance manager... I will recommend this dealership to all my friends and family... More

by Andi Vilches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachael Kudej, Andi Vilches, Rick Marino, Matt Keeney, Jake Guercia , David Jones, Juan Peguero, Rick Marino

April 30, 2023

Dealership Rating
Employee Rating

Great experience from the first phone call with Eleanor to working with Matt in Sales to Jack in the business dept. Highly recommend the dealership. We got a car in 2.5 weeks!! More

by tomatotwist
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jack Basciano, Matt Keeney

1

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