Fernando Cruz
Fernando Cruz at Columbia Ford Kia
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Fernando Cruz

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.8
117 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

5 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

117 Reviews

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117 Reviews of Fernando Cruz

June 07, 2024

Dealership Rating
Employee Rating

Columbia ford is always a great experience. Bobby and Fernando in service are fantastic. Always willing to help and take their time explaining things. The waiting room is very comfortable whi More

by Dominator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey

June 05, 2024

Dealership Rating
Employee Rating

Since I moved to the Windham area, I started using Columbia Ford Kia as my service department. I have also bought two cars from them, and I am considering another one. They are very helpful and prof More

by Jack
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2024

Dealership Rating
Employee Rating

I have been going to Columbia Ford KIA for several years, and my Mother for many years, my Uncle also went here. Everyone is very friendly and always willing to help. They make you feel at home. We have b More

by cheryl_s24
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

May 26, 2024

Dealership Rating
Employee Rating

Service personal were most helpful and concerned with my needs.i would highly recommend them. More

by Rraboin
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 17, 2024

Dealership Rating
Employee Rating

My family has been going to this dealership for many years, my Uncle was the first, then my Mom, and now myself. Had a great relationship with Tony Mauro. And of course we not only buy our vehicles the More

by cheryl_s24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Roderick, Brian Roush

May 14, 2024

Dealership Rating
Employee Rating

As always, it was a perfect experience at Columbia Ford. The work is always done promptly and professionally. More

by Toddc.Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey

April 19, 2024

Dealership Rating
Employee Rating

Great service & communication on vehicle status. Drop off and pick up extremely easy. Thank you. More

by donbartonlv
Service Price Transparency
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Recommend Dealer
Yes

April 16, 2024

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Employee Rating

Excellent and friendly service. Fernando was great to deal with. Truck was completed in the time frame that he gave me.. Will continue to go to Columbia Ford for service even thou More

by Pv3nev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 26, 2024

Dealership Rating
Employee Rating

Always pleasant staff provide dedicated, fast, and correct service to my vehicles. Parts readily available and time required is communicated well. More

by Denim
Service Price Transparency
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Recommend Dealer
Yes

March 24, 2024

Dealership Rating
Employee Rating

Very quick and easy nice facility and very helpful staff clean and convinient Would recommend More

by Jerr650
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jay Roderick

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