137 Reviews
Write a Review137 Reviews of Genna Panaroni
June 06, 2024
Service appointments are easy to schedule and always on time. Vehicle is always inspected and concerns are presented with recommendations on when to address them. The reason for the visit is almost always time. Vehicle is always inspected and concerns are presented with recommendations on when to address them. The reason for the visit is almost always resolved during the visit without keeping the vehicle overnight. Sean has been my primary service advisor for years and I totally trust him to properly maintain my vehicle. All of the staff are professional and appear to enjoy their jobs. I've been going to dealer service departments since 1978 and have left some dealerships because I wasn't treated well. I have no desire to leave Executive Honda in Wallingford because I trust them to take care of my vehicle properly. Special mention about Sean McMahon - My Daughter moved out of state and was given the run around by her new Honda service department and spending a lot of money on frequent suspension/alignment issues with little explanation. She called Sean and asked him for help and he advised her to go to another Honda dealer for a second opinion because the problem she described should not be that dificult to resolve. The second Honda service department identified the cause immediately, replaced parts under warranty and problem resolved. From my Daughter's story not all dealerships are run well, even Honda. Great job Executive Honda Wallingford! More
Other Employees Tagged: Jason Hocking, Joe Chapman, Rex Bilachie, Gina Roberts, Chris Guerin, Sean McMahon, Bill Chambrello, Vincent Mangene
June 03, 2024
i’m very comfortable with coming to Honda to have my service done I know work is going to be completed correctly Gina She is very kind and considerate and thoughtful and she just always knows what to as service done I know work is going to be completed correctly Gina She is very kind and considerate and thoughtful and she just always knows what to ask. If you can’t figure it out yourself very helpful. More
Other Employees Tagged: Gina Roberts, Jay Marin
May 31, 2024
I always have a good experience while getting service on my 2017 CRV . Everyone at Executive is knowledgeable and friendly . my 2017 CRV . Everyone at Executive is knowledgeable and friendly . More
Other Employees Tagged: Joe Chapman, Chris Guerin, Jay Marin, Sean McMahon , Lisa at the Service Desk
May 26, 2024
Unreliable, untrustworthy, exorbitant pricing. My car was assessed for a jarring noise, said to have a muffler issue, asking price >$2,000. It was fixed by another shop for $100. My car was assessed for a jarring noise, said to have a muffler issue, asking price >$2,000. It was fixed by another shop for $100. More
May 21, 2024
Executive Honda did a tremendous job handling the repair of my 2020 CRV. Great customer service of my 2020 CRV. Great customer service More
Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .
May 19, 2024
Professional and knowledgeable. Have been using them for 16 years. Would highly recommend. Thank you. Have been using them for 16 years. Would highly recommend. Thank you. More
Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .
May 19, 2024
Always excellent service and very best treatment every time I have service work done at the dealership, never a question. time I have service work done at the dealership, never a question. More
Other Employees Tagged: Gina Roberts, Sean McMahon, Costas .
May 15, 2024
I’ve been with them for over 20 years and I can’t be happier! happier! More
Other Employees Tagged: Rex Bilachie, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon
May 12, 2024
Very professional and friendly. All work expected was done perfectly. This dealer is highly recommended - honest and respectful All work expected was done perfectly. This dealer is highly recommended - honest and respectful More
Other Employees Tagged: Gina Roberts