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Gina Battistini
Gina Battistini at Acura of Berlin
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Gina Battistini

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.6
16 Reviews
4.6

16 Reviews

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16 Reviews of Gina Battistini

June 08, 2024

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Employee Rating

Advisors are very nice, multiple occasions of inaccurate diagnoses from technicians causing me to spend unnecessary money. More

by Shamaine Savage
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Davis, Jaime Andrzeicik

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Jun 12, 2024

Acura of Berlin responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Eric Diaz General Manager 860-829-3787

May 15, 2024

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Employee Rating

There was little wait and the job was done thoroughly. No wait for check out More

by Sgagnon05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy

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May 16, 2024

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew, Gina, and our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

May 13, 2024

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Employee Rating

Gina is very knowledgeable, professional and thorough and Matthew is very professional and a very good person More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy , Erica Casey

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May 14, 2024

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gina met your expectations. Thank you again for choosing Acura of Berlin, Diane, we look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

May 05, 2024

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Employee Rating

Clean faculty, nice friendly people. Good pricing on oil and filter change. Would recommend to friends and family. More

by TEAEMA
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 05, 2024

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Gina met your service expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years! Eric Diaz General Manager 860-829-3787

April 30, 2024

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This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!! More

by Semiromerovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Keith Davis, Matthew Roy, Ray Lattman, Jaime Andrzeicik, Jonathan Roath, Erik Brahushaj, Claudia Dijmarescu, Adam Leach

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May 01, 2024

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

April 23, 2024

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Employee Rating

No issues. Professional people who took time to explain everything. Decent wait time pleasant waiting area More

by Mfiondella61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy

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Apr 24, 2024

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

April 18, 2024

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Employee Rating

Claudia was amazing, she was very thorough in her explanations, courteous, attentive, knowledgeable and professional More

by sshawnsalmon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Hooker, Tom Suchojad, Brandon Hines, Claudia Dijmarescu

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Apr 21, 2024

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Claudia, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

April 16, 2024

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Employee Rating

Proper diagnosis and expert repairs done on time, much appreciated. We will be returning soon More

by woodonwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Matthew Roy, Ray Lattman, Jaime Andrzeicik, Jonathan Roath

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Apr 17, 2024

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

April 09, 2024

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Good dealership, they do great job! Would recommend it to anyone. Always a pleasant experience More

by PTRACIE39
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 10, 2024

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

April 09, 2024

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Employee Rating

Very nice and dedicated staff and always smiling and very unique person please keep her on her job More

by John E
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2024

Acura of Berlin responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

Apr 11, 2024

John E responded

You're welcome Eric She deserved the best please hire more of her kind

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